cancel
Showing results for 
Search instead for 
Did you mean: 

Awaiting support team answer

JamesU2002
Grafter
Posts: 34
Registered: ‎01-03-2013

Awaiting support team answer

Hi,
I replied to an open question (Question #66258322) yesterday and am awaiting a response. I was told to contact PlusNet asap and I have but received no response.
I'm worried it will delay my order process.
Can I get a response asap?
James
3 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Awaiting support team answer

Hi JamesU2002,
Welcome to Plusnet and our community forums.
We've validated your MAC key and as requested the dates for the install that you provided, we'll be able to confirm this either today or tomorrow and we'll update your ticket.
Chris
JamesU2002
Grafter
Posts: 34
Registered: ‎01-03-2013

Re: Awaiting support team answer

Thanks Chris.  Smiley
Will I be contacted via my mobile as requested?
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Awaiting support team answer

Yes Smiley