Awaiting support team answer

[#1]

Hi,
I replied to an open question (Question #66258322) yesterday and am awaiting a response. I was told to contact PlusNet asap and I have but received no response.
I'm worried it will delay my order process.
Can I get a response asap?
James

[#2]

Hi JamesU2002,
Welcome to Plusnet and our community forums.
We've validated your MAC key and as requested the dates for the install that you provided, we'll be able to confirm this either today or tomorrow and we'll update your ticket.
Chris

[#3]

Thanks Chris. 
Will I be contacted via my mobile as requested?

[#4]

Yes