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Automatically move spam false positives back to inbox?

m063
Grafter
Posts: 167
Registered: ‎11-08-2007

Automatically move spam false positives back to inbox?

I seem to recollect a comment (in one of the threads about Positini false positives) which suggested that when reporting a false positive it was possible to automatically remove the [-SPAM-] in the header and return the mail to the appropriate inbox. Possibly this was with Webmail? I can't find it described anywhere. Anyone know if it was true and if so where is it documented?
Thanks
2 REPLIES 2
Mad_Moggies
Rising Star
Posts: 1,285
Thanks: 43
Registered: ‎01-08-2007

Re: Automatically move spam false positives back to inbox?

Yes, it can be set in webmail to be moved into the Inbox automatically after reporting as notspam but you can't remove [-SPAM-] from the header (as far as I'm aware!).
Log into your account and go to Options from the menu at the top of the page. From the Options, choose Display Preferences and then scroll right down to the bottom of the page, where you will find the Spam Reporting settings. Then just choose "Inbox" for "Move Non-Spam After Reporting To:" and there you have it.
Don't forget to click on "Submit" to save your changes.
Hope this helps.
Plusnet user since November 2003
Full Fibre since September 2023
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m063
Grafter
Posts: 167
Registered: ‎11-08-2007

Re: Automatically move spam false positives back to inbox?

Thanks. You are right, unfortunately it doesn't remove the [-SPAM-] from the subject line.
Not really useable without that.
Maybe PN could put that on the to-do list?