Authentication fails on router, but works fine on website??

[#1]

Hi all,
As per title really. Was switched onto 21cn yesterday (24th). I've got sync and the router is detecting 2+ but the username and password are being rejected (I've checked syslog and maintenance on dsl-2640b which confirm this), even though the user and password are fine on here.
Here's my settings:
(My username)@plusdsl.net
Vci/vpi 0/38
PPPoA/VC-Mux
I tried changing my password on the website, which worked, but I'm still getting auth errors on the router.
If there's any Plus staff around can you check for a stale session etc on my line? Cheers.

[#2]

Hiya,
Is your router using the most recent version of Firmware?
I'm not seeing any attempted connection attempts from our end.

[#3]

Does your router get the PPP authenticated ?
I know mine was not authorising - the reason behind this was the PPP was not connecting/authenticating properly
Try changing it from PPPoA VC mux to ...  PPPoA LLC ... and try onnecting again.
(IMy router is similar, its a  DSL-2740B Router btw)