Authenticating SMTP servers abroad
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Authenticating SMTP servers abroad
19-07-2008 8:39 PM
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In addition to my broadband Plusnet service in England, I also have a broadband connection in France, where I have no choice but to use France Telecom / Orange. Service does not exist, and all you get is the famous Gallic shrug.
Orange France is renowned for spam, and many UK ISPs automatically filter out mails from orange.fr for that reason. As a a consequence, I am forced to send emails using Plusnet Webmail - absolutely excellent, no complaints except of course that you cannot use it offline. I use Outlook as my email client which is fine to receive emails in France, but risky to send, because I have to set it to smtp.orange.fr.
Now I thought that I could continue to use the Plusnet smtp server, providing I set it to require authentification. Try as I may, that just simply does not work. It always generates an errror message saying that the Plusnet smtp server cannot be found, and I have to resort either to the orange.fr smtp server or use Webmail again.
Can anyone explain what I am doing wrong ?
Thanks.
Re: Authenticating SMTP servers abroad
19-07-2008 8:47 PM
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what does nslookup relay.plus.net give you when run in a dos box?
Have you tried using the IP address for relay.plus.net (212.159.11.46) in outlook settings?
Have you tried testing the connection to plusnets SMTP server using telnet - tutorial linky.
Some ISPs block port 25 and only allow connections to their own SMTP servers. This may be happening with Orange France but the above tests should prove that.
Re: Authenticating SMTP servers abroad
19-07-2008 9:05 PM
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Re: Authenticating SMTP servers abroad
20-07-2008 10:01 AM
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Anyway, the answers to the questions are :
1. The full error message is :
"The SMTP server name you specified cannot be found. Please check the name and try again : relay.plus.net"
2. Using nslookup for relay.plus.net, I get :
"Non-authoritative answer
Name: relay.plus.net
Address: 212.159.11.46"
3. Trying to Telnet Plusnet's smtp server, I get :
"Could not open connection to host on Port 25. Connection failed"
4. I have tried to both enter my account name and password separately, and also to check the box that says to use the pop3 user name and password. Both of them fail
It looks as if the problem may be therefore that Orange do not allow me to use Port 25. Is there any way round this ?
Again thanks for any advice.
Re: Authenticating SMTP servers abroad
20-07-2008 10:12 AM
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moved to community support
Re: Authenticating SMTP servers abroad
20-07-2008 10:15 AM
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Quote from: shermans It looks as if the problem may be therefore that Orange do not allow me to use Port 25. Is there any way round this ?
I concur, it looks like Orange are blocking port 25.
Re: Authenticating SMTP servers abroad
20-07-2008 11:31 AM
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Re: Authenticating SMTP servers abroad
20-07-2008 11:51 AM
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Don't know of an alternative port you can use for PlusNet SMTP connections so you may be forced to use Oranges own SMTP.
Re: Authenticating SMTP servers abroad
20-07-2008 9:12 PM
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Re: Authenticating SMTP servers abroad
20-07-2008 9:20 PM
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Re: Authenticating SMTP servers abroad
21-07-2008 1:34 AM
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AUTHSMTP allow you to use alternative ports (typically 2525).
http://www.authsmtp.com/faqs/faq-4.html
I have used them for over two years now both at home and when travelling on various wireless connections. When port 25 has been blocked 2525 has always worked for me.
Costs £14 p.a. - not a lot for the convenience.
Re: Authenticating SMTP servers abroad
21-07-2008 5:41 PM
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I can pick email up no problem (relay.plus.net also imap.plus.net) but sending fails.
Re: Authenticating SMTP servers abroad
21-07-2008 7:18 PM
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Note: I think you meant mail.plus.net for receive as relay.plus.net is for SMTP (outgoing) connections.
Re: Authenticating SMTP servers abroad
21-07-2008 9:56 PM
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Re: Authenticating SMTP servers abroad
21-07-2008 10:50 PM
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