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Authenticating SMPT Server

Username
Grafter
Posts: 190
Registered: 30-07-2007

Authenticating SMPT Server

Can anyone shed any light on when PlusNet will be offering Authenticating SMTP servers?
I've had a quick look/search and can't find an update...
4 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Authenticating SMPT Server

Hi there,
We don't have a timescale for this currently but will let everyone know once we have specific dates.
It is definitely something that we want to offer in the not too distant future.
Superuser
Superuser
Posts: 9,135
Thanks: 542
Fixes: 46
Registered: 06-04-2007

Re: Authenticating SMPT Server

drw
Grafter
Posts: 124
Registered: 08-08-2007

Re: Authenticating SMPT Server

Reading one of the proposals there is a fear of user confusion and overwhelming of CS with  "I cannot send mail" questions if a PW was required.
To overcome fears that the CS team would be overwhelmed - PN could introduce and additional outgoing mail server that required authentication.
Then users wanting to use such a server when traveling the globe would find out about it and following the supplied instructions would get it working correctly.
Superuser
Superuser
Posts: 9,135
Thanks: 542
Fixes: 46
Registered: 06-04-2007

Re: Authenticating SMPT Server

I don't think the mechanics of providing an authenticated service are the problem, it's finding the resource needed to design it, set it up and integrate it with the portal.
Between them PUGIT 203 and PUGIT 313 cover what is needed.  There are security concerns even with authenticated sending; if someone uses a weak password it could be guessed through a dictionary attack.  A roaming button (off by default) would help combat this, but the pros and cons need to be gone through quite carefully.
The last thing PlusNet needs is in-house originated spam.
Incidentally this issue was also mentioned here, just a few days ago.
David