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Astraweb Usenet - Please Help!!!

pudsi
Newbie
Posts: 5
Registered: 10-07-2009

Astraweb Usenet - Please Help!!!

I use Astraweb Usenet. Or at least I did until a few weeks ago when I changed my PlusNet plan from my really really old plan (which ceased to be offered to new users years ago) that cost £39.99 per month to PlusNet Premium inc. 80gb Bandwidth @ £11.99 per month. As soon as my plan was changed my Astraweb Usenet downloads stopped Sad In fact, they don't even start! The files just "sit there" in GrabIt! for ever and a day....
Has this happened to anyone else?
Can anyone suggest an alternative?
Thanks,
Ade.
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Astraweb Usenet - Please Help!!!

Hi Ade,
Are you using it over SSL, or the standard ports? Try switching to the other, that might help - if not let us know.
Superuser
Superuser
Posts: 6,540
Thanks: 661
Fixes: 50
Registered: 30-07-2007

Re: Astraweb Usenet - Please Help!!!

Just a thought...
Would the PlusNet firewall settings have any impact on it ? Have they been changed automatically by any chance due to the product change ?
Community Veteran
Posts: 6,773
Thanks: 257
Fixes: 20
Registered: 16-02-2009

Re: Astraweb Usenet - Please Help!!!

I had no problems with Astraweb on either the 119 or 583 (?) ports. The firewall shouldn't stop traffic originated by him i.e. he is not running a server just a client..
If the only difference is the new package, I would try rebooting your router to see if it is causing it (long shot!) Other than that try a tracert to astraweb's servers and see if you are being blocked anywhere. If not then raise a ticket on it!