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Apple TV and iTunes. Frequent disconnections.
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Apple TV and iTunes. Frequent disconnections.
24-05-2011 5:13 PM
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My AppleTV frequently disconnects itself from iTunes so I can't sync. The only solution I have found is to turn everything off. Unplug and also turn off the router and start it again. With my previous provider (vodafone) I had no such problems at all. Has anyone else had this issue and if so any ideas as to what may be causing it?
Cheers in advance.
Spec:
Apple TV version 1 - 150GB hard drive (28 gb available)
Software 3.0.2
iMac 2.16Ghz Intel Core Duo 2
Memory 3GB
Mac OSX 10.6.7
iTunes 10.2.2
Router: Thomson TGV585 v8
Software 8.2.7.7.
Cheers in advance.
Spec:
Apple TV version 1 - 150GB hard drive (28 gb available)
Software 3.0.2
iMac 2.16Ghz Intel Core Duo 2
Memory 3GB
Mac OSX 10.6.7
iTunes 10.2.2
Router: Thomson TGV585 v8
Software 8.2.7.7.
Message 1 of 6
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Re: Apple TV and iTunes. Frequent disconnections.
24-05-2011 5:19 PM
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Hi ourjon,
If you connect wirelessly I suspect it may be that your firmware version 8.2.7.7 needs updating to the latest 8.2.7.8. I can do this for you but you will be offline for about 10 minutes. Let me know when this is convenient for you.
Jojo
If you connect wirelessly I suspect it may be that your firmware version 8.2.7.7 needs updating to the latest 8.2.7.8. I can do this for you but you will be offline for about 10 minutes. Let me know when this is convenient for you.
Jojo
Message 2 of 6
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Re: Apple TV and iTunes. Frequent disconnections.
25-06-2011 7:09 PM
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Hi Jojo, Thanks for replying. Sorry I haven't got back to you before. Hectic !!
I do connect wirelessly.
The issue still occurs so if you could update the firmware that would be great. Anytime is convenient for me. I can live without the internet for 10 mins....well almost! 😉
I'll check back here to see when its been done.
Thanks in advance.
Jon
I do connect wirelessly.
The issue still occurs so if you could update the firmware that would be great. Anytime is convenient for me. I can live without the internet for 10 mins....well almost! 😉
I'll check back here to see when its been done.
Thanks in advance.
Jon
Message 3 of 6
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Re: Apple TV and iTunes. Frequent disconnections.
27-06-2011 3:39 PM
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Hi Jon,
I've asked for that to be done for you, so that should take effect soon.
Jojo
I've asked for that to be done for you, so that should take effect soon.
Jojo
Message 4 of 6
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Re: Apple TV and iTunes. Frequent disconnections.
27-06-2011 10:26 PM
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Awesome! Thankyou Jojo. The software has updated today and i have just clicked on iTunes and lo and behold there is my Apple TV.
Thankyouuuuu
Thankyouuuuu
Message 5 of 6
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Re: Apple TV and iTunes. Frequent disconnections.
28-06-2011 10:54 AM
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Ahh, you're welcome, glad it worked
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- Re: Apple TV and iTunes. Frequent disconnections.