Appalling Pro Speed, Appalling Customer Service

[#1]

Thanks Anotherone, its more like a team work on the community forum

[#2]

some Sky boxes come with what looks like a filter at the end (see below) but it is not a filter and needs to be plugged ito the same filter as the phone

[#3]

@clarkec321
I noted I misread your earlier post about neighbours equipment. so ignore that silly question
but if you could answer the other 4 questions in reply #12 that will help.