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Anyone still having issues after 20CN outage?

dydcheung
Newbie
Posts: 8
Registered: ‎09-04-2014

Anyone still having issues after 20CN outage?

I've been trying to get connected consistently after the 20CN outage that occurred at 4pm 10/05 afternoon.
Cannot get connected on either of my modems (Technicolor & TP-Link).
I've tried the following troubleshooting:
-two different modems (supplied Technicolor TG582n modem & TP-Link TD-W8980 modem)
-different DSL filters (supplied with the Technicolor modem)
-different telephone cables
-disconnect all modems from the master socket for extended periods of time (1+hour each session)
Anyone still having issues?
4 REPLIES
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: ‎11-08-2007

Re: Anyone still having issues after 20CN outage?

Are there any clues as to what part of the connection process is failing in the log files from the router ?  Undecided
dydcheung
Newbie
Posts: 8
Registered: ‎09-04-2014

Re: Anyone still having issues after 20CN outage?

Also want to add that phone is working (albeit with a slight hiss that has always been there).
Here are the logs from this morning:
2014-05-12 08:07:32 [3] PPP: ppp0 User request
2014-05-12 08:07:32 [3] PPP: ppp0
2014-05-12 08:07:50 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x9361ddb8>]
2014-05-12 08:07:50 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x9e <mru 1500> <auth chap MD5> <magic 0x56bfbbec>] 00 00 00 00 00 00
2014-05-12 08:07:50 [6] PPP: ppp0 sent [LCP ConfAck id=0x9e <mru 1500> <auth chap MD5> <magic 0x56bfbbec>]
2014-05-12 08:07:50 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 <mru 1480> <magic 0x9361ddb8>] 00 00 00 00 cd e1 01 bb 80 be 16 c8
2014-05-12 08:07:50 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x9361ddb8]
2014-05-12 08:07:50 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x1 <166a9432a31175243ba1a9a49cf2f74767b4259541e4ab568ebbfcedd67471
2014-05-12 08:07:50 [6] PPP: ppp0 sent [CHAP Response id=0x1 <67e68f32d5c1430f44a162bfaea6155e>, name = "dydcheung@plusdsl.ne
2014-05-12 08:07:50 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x56bfbbec] 00 00 00 00 00 00 29 ae 50 bd cd e1 01 bb 80 be
2014-05-12 08:07:51 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x8d <auth chap MD5> <magic 0x1f27347d>] 00 00 00 00 00 00 00 80 be 16
2014-05-12 08:07:51 [3] PPP: ppp0 LCP down
2014-05-12 08:07:51 [4] PPP: ppp0 LCP down
2014-05-12 08:07:51 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1480> <magic 0xeb74d380>]
2014-05-12 08:07:51 [6] PPP: ppp0 sent [LCP ConfAck id=0x8d <auth chap MD5> <magic 0x1f27347d>]
2014-05-12 08:07:51 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1480> <magic 0xeb74d380>] 00 00 00 00 cd e1 01 bb 80 be 16 c8
2014-05-12 08:07:51 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xeb74d380]
2014-05-12 08:07:52 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x46 <12a1c8e1c7c9d98aca371b288274fac204c296b28da626312837ab2e>, na
2014-05-12 08:07:52 [6] PPP: ppp0 sent [CHAP Response id=0x46 <c8b5d7bf67b7b19c59e3f0c6ee354c24>, name = "dydcheung@plusdsl.n
2014-05-12 08:07:52 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x1f27347d] 00 00 00 00 00 00 00 00 00 00 8d 5d 00 35 3f b2
2014-05-12 08:07:52 [6] PPP: ppp0 rcvd [CHAP Success id=0x46 ""] 00 00 00 00 00 00 53 59 dc c8 a7 0f 48 b9 db 6a d7 84 9e cb
2014-05-12 08:07:52 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0
2014-05-12 08:07:52 [6] PPP: ppp0 rcvd [IPCP ConfRej id=0x1 <compress VJ 0f 01>] 00 00 00 00 06 09 92 c8 8d 5d 00 35 a8 ca 00
2014-05-12 08:07:52 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2014-05-12 08:07:52 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x2 <addr 80.189.195.161> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:07:52 [6] PPP: ppp0 sent [IPCP ConfReq id=0x3 <addr 80.189.195.161> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:07:52 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x3 <addr 80.189.195.161> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:07:54 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x3 <addr 195.166.130.138>] 00 00 00 00 be 92 75 71 f4 16 81 50 54 4e
2014-05-12 08:07:54 [6] PPP: ppp0 sent [IPCP ConfAck id=0x3 <addr 195.166.130.138>]
2014-05-12 08:08:01 [3] PPP: ppp0 User request
2014-05-12 08:08:01 [3] PPP: ppp0 LCP down
2014-05-12 08:08:01 [4] PPP: ppp0 LCP down
2014-05-12 08:08:01 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2014-05-12 08:08:04 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2014-05-12 08:08:05 [5] DHCPD: Recv REQUEST from 20:C9Cheesy0:7C:59:E1
2014-05-12 08:08:05 [5] DHCPD: Send ACK to 10.100.1.103
2014-05-12 08:08:07 [3] PPP: ppp0 User request
2014-05-12 08:08:07 [3] PPP: ppp0
2014-05-12 08:08:08 [5] DHCPD: Recv REQUEST from B8:8D:12:26:7B:3E
2014-05-12 08:08:08 [5] DHCPD: Send ACK to 10.100.1.113
2014-05-12 08:08:09 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:12 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:15 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:18 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:21 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:24 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:27 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:30 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:33 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xf9afc08a>]
2014-05-12 08:08:33 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x77 <mru 1500> <auth chap MD5> <magic 0x23ad37ad>] 00 00 00 00 00 00
2014-05-12 08:08:33 [6] PPP: ppp0 sent [LCP ConfAck id=0x77 <mru 1500> <auth chap MD5> <magic 0x23ad37ad>]
2014-05-12 08:08:33 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 <mru 1480> <magic 0xf9afc08a>] 00 00 00 00 8d 5d 00 50 bf ca 79 50
2014-05-12 08:08:33 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xf9afc08a]
2014-05-12 08:08:33 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x1 <f9cbc7b4fcc826cf2f44fec93bb19df9a8cefd312b2dbdc4738337ea196dee
2014-05-12 08:08:33 [6] PPP: ppp0 sent [CHAP Response id=0x1 <43c5863e2764ba13d8fb764e3b432e90>, name = "dydcheung@plusdsl.ne
2014-05-12 08:08:33 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x23ad37ad] 00 00 00 00 00 00 06 0a 83 06 d4 9f 06 09 00 00
2014-05-12 08:08:34 [6] PPP: ppp0 rcvd [LCP ConfReq id=0xc4 <mru 32725> <auth chap MD5> <magic 0x2f5d6295>] 00 00 00 00 00 00
2014-05-12 08:08:34 [3] PPP: ppp0 LCP down
2014-05-12 08:08:34 [4] PPP: ppp0 LCP down
2014-05-12 08:08:34 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1480> <magic 0xa9ff12ea>]
2014-05-12 08:08:34 [6] PPP: ppp0 sent [LCP ConfAck id=0xc4 <mru 32725> <auth chap MD5> <magic 0x2f5d6295>]
2014-05-12 08:08:34 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1480> <magic 0xa9ff12ea>] 00 00 00 00 80 00 00 00 00 00 00 00
2014-05-12 08:08:34 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xa9ff12ea]
2014-05-12 08:08:34 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x85 <31f2270e9ee6ae55cc997e9b4b3a9f50>, name = "PTN-AG01"] 00 00 0
2014-05-12 08:08:34 [6] PPP: ppp0 sent [CHAP Response id=0x85 <ee2212455c79c959055ed4dbe8347896>, name = "dydcheung@plusdsl.n
2014-05-12 08:08:34 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x2f5d6295] 00 00 00 00 00 00 c7 18 59 04 8e 97 46 14 c4 81
2014-05-12 08:08:34 [6] PPP: ppp0 rcvd [CHAP Success id=0x85 ""] 00 00 00 00 00 00 00 00 00 00 de e6 41 d2 eb 25 e1 20 f6 6f
2014-05-12 08:08:34 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0
2014-05-12 08:08:35 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x8d <addr 195.166.128.190>] 00 00 00 00 06 25 ca 4e 32 00 00 00 00 0
2014-05-12 08:08:35 [6] PPP: ppp0 sent [IPCP ConfAck id=0x8d <addr 195.166.128.190>]
2014-05-12 08:08:35 [6] PPP: ppp0 rcvd [IPCP ConfRej id=0x1 <compress VJ 0f 01>] 00 00 00 00 00 00 00 00 00 00 00 00 ca 6e b8
2014-05-12 08:08:35 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2014-05-12 08:08:35 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x2 <addr 91.125.236.234> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:08:35 [6] PPP: ppp0 sent [IPCP ConfReq id=0x3 <addr 91.125.236.234> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:08:35 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x3 <addr 91.125.236.234> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:08:42 [3] PPP: ppp0 User request
2014-05-12 08:08:42 [3] PPP: ppp0 LCP down
2014-05-12 08:08:42 [4] PPP: ppp0 LCP down
2014-05-12 08:08:42 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2014-05-12 08:08:45 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2014-05-12 08:08:48 [3] PPP: ppp0 User request
2014-05-12 08:08:48 [3] PPP: ppp0
2014-05-12 08:08:56 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:08:59 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:09:02 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:09:05 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:09:08 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:09:11 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:09:14 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:09:17 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:09:20 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xedafd43d>]
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x64 <mru 1500> <auth chap MD5> <magic 0x1c14b249>] 00 00 00 00 00 00
2014-05-12 08:09:21 [6] PPP: ppp0 sent [LCP ConfAck id=0x64 <mru 1500> <auth chap MD5> <magic 0x1c14b249>]
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 <mru 1480> <magic 0xedafd43d>] 00 00 00 00 8d 5d 00 50 bf ca 79 50
2014-05-12 08:09:21 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xedafd43d]
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x1 <c2071f1c6b04b67343a43ef82db69540af48939a2f4ac77ae3bec23d350c03
2014-05-12 08:09:21 [6] PPP: ppp0 sent [CHAP Response id=0x1 <b32eac3f9c91860cae0a9e5963a77c87>, name = "dydcheung@plusdsl.ne
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x1c14b249] 00 00 00 00 00 00 06 0a 83 06 d4 9f 06 09 00 00
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x48 <mru 32725> <auth chap MD5> <magic 0x457531f9>] 00 00 00 00 00 00
2014-05-12 08:09:21 [3] PPP: ppp0 LCP down
2014-05-12 08:09:21 [4] PPP: ppp0 LCP down
2014-05-12 08:09:21 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1480> <magic 0x2be4821>]
2014-05-12 08:09:21 [6] PPP: ppp0 sent [LCP ConfAck id=0x48 <mru 32725> <auth chap MD5> <magic 0x457531f9>]
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1480> <magic 0x2be4821>] 00 00 00 00 80 00 00 00 00 00 00 00
2014-05-12 08:09:21 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x2be4821]
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x37 <1b67a9d60cae092514df7f57c651ab1f>, name = "PCL-AG05"] 00 00 0
2014-05-12 08:09:21 [6] PPP: ppp0 sent [CHAP Response id=0x37 <00be9582a482891f975b8caa549246ad>, name = "dydcheung@plusdsl.n
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x457531f9] 00 00 00 00 00 00 c7 18 59 04 8e 97 46 14 c4 81
2014-05-12 08:09:21 [6] PPP: ppp0 rcvd [CHAP Success id=0x37 ""] 00 00 00 00 00 00 00 00 00 00 de e6 41 d2 eb 25 e1 20 f6 6f
2014-05-12 08:09:21 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0
2014-05-12 08:09:22 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x1b <addr 195.166.128.186>] 00 00 00 00 06 25 ca 4e 32 00 00 00 00 0
2014-05-12 08:09:22 [6] PPP: ppp0 sent [IPCP ConfAck id=0x1b <addr 195.166.128.186>]
2014-05-12 08:09:22 [6] PPP: ppp0 rcvd [IPCP ConfRej id=0x1 <compress VJ 0f 01>] 00 00 00 00 00 00 00 00 00 00 00 00 ca 6e b8
2014-05-12 08:09:22 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2014-05-12 08:09:22 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x2 <addr 46.208.153.229> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:09:22 [6] PPP: ppp0 sent [IPCP ConfReq id=0x3 <addr 46.208.153.229> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:09:22 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x3 <addr 46.208.153.229> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9
2014-05-12 08:09:27 [3] PPP: ppp0 User request
2014-05-12 08:09:27 [3] PPP: ppp0 LCP down
2014-05-12 08:09:27 [4] PPP: ppp0 LCP down
2014-05-12 08:09:27 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2014-05-12 08:09:30 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2014-05-12 08:09:34 [3] PPP: ppp0 User request
2014-05-12 08:09:34 [3] PPP: ppp0
2014-05-12 08:09:40 [5] DHCPD: Recv REQUEST from 84:7A:88:23:24:44
2014-05-12 08:09:40 [5] DHCPD: Server id not found and request an invalid ip
2014-05-12 08:09:40 [5] DHCPD: Send NAK
2014-05-12 08:09:41 [5] DHCPD: Recv DISCOVER from 84:7A:88:23:24:44
2014-05-12 08:09:41 [5] DHCPD: Send OFFER with ip 10.100.1.107
2014-05-12 08:09:41 [5] DHCPD: Recv REQUEST from 84:7A:88:23:24:44
2014-05-12 08:09:42 [5] DHCPD: Send ACK to 10.100.1.107
2014-05-12 08:09:55 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x5ad0e499>]
2014-05-12 08:09:58 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x5ad0e499>]
2014-05-12 08:10:01 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x5ad0e499>]
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x7c <mru 1500> <auth chap MD5> <magic 0x735b5297>] 00 00 00 00 00 00
2014-05-12 08:10:01 [6] PPP: ppp0 sent [LCP ConfAck id=0x7c <mru 1500> <auth chap MD5> <magic 0x735b5297>]
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 <mru 1480> <magic 0x5ad0e499>] 00 00 00 00 ec ea 00 35 f5 98 00 a6
2014-05-12 08:10:01 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x5ad0e499]
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x1 <0b6b3fe27015fe996e1856ecef9eb74c8d93cd1feebc5891f2f6fcc4667142
2014-05-12 08:10:01 [6] PPP: ppp0 sent [CHAP Response id=0x1 <682e089a7fa157e73f50f0b4d95b37dd>, name = "dydcheung@plusdsl.ne
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x735b5297] 00 00 00 00 00 00 49 a7 5b 7d ec ea 00 50 d2 2c
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [LCP ConfReq id=0xd9 <mru 32725> <auth chap MD5> <magic 0x1148d5c1>] 00 00 00 00 00 00
2014-05-12 08:10:01 [3] PPP: ppp0 LCP down
2014-05-12 08:10:01 [4] PPP: ppp0 LCP down
2014-05-12 08:10:01 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1480> <magic 0xb54e74d>]
2014-05-12 08:10:01 [6] PPP: ppp0 sent [LCP ConfAck id=0xd9 <mru 32725> <auth chap MD5> <magic 0x1148d5c1>]
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1480> <magic 0xb54e74d>] 00 00 00 00 ec ea 00 50 d2 2c 30 f0
2014-05-12 08:10:01 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xb54e74d]
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [CHAP Challenge id=0xe8 <b9cd3469c97b96b01fd0c1a5c3450f54>, name = "PCL-AG06"] 00 00 0
2014-05-12 08:10:01 [6] PPP: ppp0 sent [CHAP Response id=0xe8 <58038258b1e088d5b577fac9224da135>, name = "dydcheung@plusdsl.n
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x1148d5c1] 00 00 00 00 00 00 49 a7 5b 7d ec ea 00 50 d2 2c
2014-05-12 08:10:01 [6] PPP: ppp0 rcvd [CHAP Success id=0xe8 ""] 00 00 00 00 00 00 d0 06 11 95 22 39 5b 7d ec ea 01 bb d2 2b
2014-05-12 08:10:01 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0
2014-05-12 08:10:02 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x8a <addr 195.166.128.187>] 00 00 00 00 06 0a 5b 7d ec ea 00 35 f8 6
2014-05-12 08:10:02 [6] PPP: ppp0 sent [IPCP ConfAck id=0x8a <addr 195.166.128.187>]
2014-05-12 08:10:02 [6] PPP: ppp0 rcvd [IPCP ConfRej id=0x1 <compress VJ 0f 01>] 00 00 00 00 a2 63 5b 7d ec ea 00 50 d2 2d 38
2014-05-12 08:10:02 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2014-05-12 08:10:02 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x2 <addr 46.208.209.97> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9>
2014-05-12 08:10:02 [6] PPP: ppp0 sent [IPCP ConfReq id=0x3 <addr 46.208.209.97> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9>
2014-05-12 08:10:02 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x3 <addr 46.208.209.97> <ms-dns1 212.159.6.10> <ms-dns2 212.159.6.9>
2014-05-12 08:10:10 [3] PPP: ppp0 User request
2014-05-12 08:10:10 [3] PPP: ppp0 LCP down
2014-05-12 08:10:10 [4] PPP: ppp0 LCP down
2014-05-12 08:10:10 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2014-05-12 08:10:13 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2014-05-12 08:10:17 [3] PPP: ppp0 User request
2014-05-12 08:10:17 [3] PPP: ppp0
2014-05-12 08:10:17 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:20 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:23 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:26 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:29 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:32 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:35 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:38 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:41 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x29832af2>]
2014-05-12 08:10:41 [6] PPP: ppp0 rcvd [LCP ConfReq id=0xf8 <mru 1500> <auth chap MD5> <magic 0x497f003e>] 00 00 00 00 00 00
2014-05-12 08:10:41 [6] PPP: ppp0 sent [LCP ConfAck id=0xf8 <mru 1500> <auth chap MD5> <magic 0x497f003e>]
2014-05-12 08:10:41 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 <mru 1480> <magic 0x29832af2>] 00 00 00 00 d1 61 9c 47 82 84 00 19
2014-05-12 08:10:41 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x29832af2]
2014-05-12 08:10:44 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x1 <eea2c5d602912ed88883590a9ff0f9b0fe6adf79ab3ab7bd8c74615ffcd0f7
2014-05-12 08:10:44 [6] PPP: ppp0 sent [CHAP Response id=0x1 <1cb27ae3487629907cb211ed2c760aec>, name = "dydcheung@plusdsl.ne
2014-05-12 08:10:44 [6] PPP: ppp0 rcvd [LCP ConfReq id=0xe7 <mru 32725> <auth chap MD5> <magic 0x1e36453f>] 00 00 00 00 00 00
2014-05-12 08:10:44 [3] PPP: ppp0 LCP down
2014-05-12 08:10:44 [4] PPP: ppp0 LCP down
2014-05-12 08:10:44 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1480> <magic 0x407cd132>]
2014-05-12 08:10:44 [6] PPP: ppp0 sent [LCP ConfAck id=0xe7 <mru 32725> <auth chap MD5> <magic 0x1e36453f>]
2014-05-12 08:10:44 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1480> <magic 0x407cd132>] 00 00 00 00 d1 61 01 bb e5 e5 1d 18
2014-05-12 08:10:44 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x407cd132]
2014-05-12 08:10:44 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x2d <b890d57d030383cbeab539261061ef5b>, name = "PTW-AG04"] 00 00 0
2014-05-12 08:10:44 [6] PPP: ppp0 sent [CHAP Response id=0x2d <30ea0768d53015243cb44e42796bf895>, name = "dydcheung@plusdsl.n
2014-05-12 08:10:44 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x1e36453f] 00 00 00 00 00 00 4d 98 2e d0 d1 61 9c 47 82 84
2014-05-12 08:10:45 [6] PPP: ppp0 rcvd [CHAP Success id=0x2d ""] 00 00 00 00 00 00 d6 8c d4 9f 06 0a 2e d0 d1 61 00 35 c0 70
2014-05-12 08:10:45 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0
2014-05-12 08:10:45 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0x76 <addr 195.166.128.194>] 00 00 00 00 06 0a 2e d0 d1 61 00 35 13 9
2014-05-12 08:10:45 [6] PPP: ppp0 sent [IPCP ConfAck id=0x76 <addr 195.166.128.194>]
2014-05-12 08:10:45 [6] PPP: ppp0 rcvd [IPCP ConfRej id=0x1 <compress VJ 0f 01>] 00 00 00 00 84 5e 2e d0 d1 61 01 bb a3 e3 7d
2014-05-12 08:10:45 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2014-05-12 08:10:45 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x2 <addr 87.113.103.164> <ms-dns1 212.159.6.9> <ms-dns2 212.159.6.10
2014-05-12 08:10:45 [6] PPP: ppp0 sent [IPCP ConfReq id=0x3 <addr 87.113.103.164> <ms-dns1 212.159.6.9> <ms-dns2 212.159.6.10
2014-05-12 08:10:45 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x3 <addr 87.113.103.164> <ms-dns1 212.159.6.9> <ms-dns2 212.159.6.10
2014-05-12 08:10:50 [3] PPP: ppp0 User request
2014-05-12 08:10:50 [3] PPP: ppp0 LCP down
2014-05-12 08:10:50 [4] PPP: ppp0 LCP down
2014-05-12 08:10:50 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2014-05-12 08:10:53 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2014-05-12 08:10:57 [3] PPP: ppp0 User request
2014-05-12 08:10:57 [3] PPP: ppp0
2014-05-12 08:10:57 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:00 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:03 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:06 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:09 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:12 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:15 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:18 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:21 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:24 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x6c05edbc>]
2014-05-12 08:11:24 [6] PPP: ppp0 rcvd [LCP ConfReq id=0x9e <mru 1500> <auth chap MD5> <magic 0x27720a63>] 00 00 00 00 00 00
2014-05-12 08:11:24 [6] PPP: ppp0 sent [LCP ConfAck id=0x9e <mru 1500> <auth chap MD5> <magic 0x27720a63>]
2014-05-12 08:11:24 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x1 <mru 1480> <magic 0x6c05edbc>] 00 00 00 00 d1 61 01 bb e5 e5 1d 18
2014-05-12 08:11:24 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0x6c05edbc]
2014-05-12 08:11:24 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x1 <5b69d047e8cc8556e62cd62fb157200e59681d198864b829e9cd43223e99f3
2014-05-12 08:11:24 [6] PPP: ppp0 sent [CHAP Response id=0x1 <87f1127b5262a531924606ed829cdd41>, name = "dydcheung@plusdsl.ne
2014-05-12 08:11:24 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x27720a63] 00 00 00 00 00 00 29 62 2e d0 d1 61 01 bb e5 e5
2014-05-12 08:11:25 [6] PPP: ppp0 rcvd [LCP ConfReq id=0xf5 <mru 32725> <auth chap MD5> <magic 0x6839dc18>] 00 00 00 00 00 00
2014-05-12 08:11:25 [3] PPP: ppp0 LCP down
2014-05-12 08:11:25 [4] PPP: ppp0 LCP down
2014-05-12 08:11:25 [6] PPP: ppp0 sent [LCP ConfReq id=0x2 <mru 1480> <magic 0xcb633d34>]
2014-05-12 08:11:25 [6] PPP: ppp0 sent [LCP ConfAck id=0xf5 <mru 32725> <auth chap MD5> <magic 0x6839dc18>]
2014-05-12 08:11:25 [6] PPP: ppp0 rcvd [LCP ConfAck id=0x2 <mru 1480> <magic 0xcb633d34>] 00 00 00 00 d1 61 00 7b 9e 56 00 38
2014-05-12 08:11:25 [6] PPP: ppp0 sent [LCP EchoReq id=0x0 magic=0xcb633d34]
2014-05-12 08:11:25 [6] PPP: ppp0 rcvd [LCP EchoRep id=0x0 magic=0x6839dc18] 00 00 00 00 00 00 9c 6b 2e d0 d1 61 01 bb bb f3
2014-05-12 08:11:29 [6] PPP: ppp0 rcvd [CHAP Challenge id=0x2a <0244b9553764ed1b16774c37d4c7c63b>, name = "PTW-AG03"] 00 00 0
2014-05-12 08:11:29 [6] PPP: ppp0 sent [CHAP Response id=0x2a <66d92311c36822a437fb9d26f7052f1f>, name = "dydcheung@plusdsl.n
2014-05-12 08:11:29 [6] PPP: ppp0 rcvd [CHAP Success id=0x2a ""] 00 00 00 00 00 00 29 83 2a f2 00 00 00 00 d1 61 9c 47 82 84
2014-05-12 08:11:29 [6] PPP: ppp0 sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0
2014-05-12 08:11:29 [6] PPP: ppp0 rcvd [IPCP ConfReq id=0xa2 <addr 195.166.128.197>] 00 00 00 00 83 59 0a 9f f0 f9 b0 fe 6a d
2014-05-12 08:11:29 [6] PPP: ppp0 sent [IPCP ConfAck id=0xa2 <addr 195.166.128.197>]
2014-05-12 08:11:29 [6] PPP: ppp0 rcvd [IPCP ConfRej id=0x1 <compress VJ 0f 01>] 00 00 00 00 06 1e 36 45 3f 00 00 00 00 00 00
2014-05-12 08:11:29 [6] PPP: ppp0 sent [IPCP ConfReq id=0x2 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2014-05-12 08:11:29 [6] PPP: ppp0 rcvd [IPCP ConfNak id=0x2 <addr 146.90.143.101> <ms-dns1 212.159.6.9> <ms-dns2 212.159.6.10
2014-05-12 08:11:29 [6] PPP: ppp0 sent [IPCP ConfReq id=0x3 <addr 146.90.143.101> <ms-dns1 212.159.6.9> <ms-dns2 212.159.6.10
2014-05-12 08:11:29 [6] PPP: ppp0 rcvd [IPCP ConfAck id=0x3 <addr 146.90.143.101> <ms-dns1 212.159.6.9> <ms-dns2 212.159.6.10
2014-05-12 08:11:36 [3] PPP: ppp0 User request
2014-05-12 08:11:36 [3] PPP: ppp0 LCP down
2014-05-12 08:11:36 [4] PPP: ppp0 LCP down
2014-05-12 08:11:36 [6] PPP: ppp0 sent [LCP TermReq id=0x3 "User request"]
2014-05-12 08:11:39 [6] PPP: ppp0 sent [LCP TermReq id=0x4 "User request"]
2014-05-12 08:11:43 [3] PPP: ppp0 User request
2014-05-12 08:11:43 [3] PPP: ppp0
2014-05-12 08:11:44 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xd65f1ee3>]
2014-05-12 08:11:47 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xd65f1ee3>]
2014-05-12 08:11:50 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xd65f1ee3>]
2014-05-12 08:11:53 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xd65f1ee3>]
2014-05-12 08:11:56 [6] PPP: ppp0 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0xd65f1ee3>]
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Anyone still having issues after 20CN outage?

Hi dydcheung,
I'm sorry to hear that you're having issues with your connection. I've checked your connection and I don't think that you're having the same issues as we've reported over the weekend; although it does seem to be a coincidence. Here's a look at your connection graph:
<img src="http://community.plus.net/visualradius/generated/image13998824724128.png"/>
I've passed Fault Ticket Ticket: 84775609 back to our Faults Team fore further investigation.
Chris Pettitt
Cloud Environments Engineer
dydcheung
Newbie
Posts: 8
Registered: ‎09-04-2014

Re: Anyone still having issues after 20CN outage?

Thanks Chris for taking a look into this. Looking forward to hearing back from the Faults Team.