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Anyone else lose broadband connection?

coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Anyone else lose broadband connection?

I dropped my broadband connection around 0045 this morning for roughly 45 minutes until 0130.  I rang Support as I thought it may be connected to my speed problem but I was told it wasn't and that someone else had just rung in with a similar problem and that it must be a problem with BT.
Did this happen to anyone else? 
10 REPLIES 10
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Anyone else lose broadband connection?

Have you checked http://usertools.plus.net/exchanges/mso.php
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Steve
Seasoned Pro
Posts: 6,853
Thanks: 336
Registered: ‎13-07-2009

Re: Anyone else lose broadband connection?

Nope i have not lost connection,been up for 3 days Smiley
If life gives you lemons, make lemonade.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Anyone else lose broadband connection?

mine went down at 12:45 for about 30 sec. was on a PCl now THN
wysie
Grafter
Posts: 41
Registered: ‎17-08-2009

Re: Anyone else lose broadband connection?

mines is fine for once  Smiley
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Anyone else lose broadband connection?

Hi there,
We had a couple of MSO's reported in your general area that morning (but none specifically relating to your area code).
Looks like the connections been OK since though.
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Anyone else lose broadband connection?

Mand:
MSO's - what are they?      Yes no trouble with my connection since then, as you say.
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Anyone else lose broadband connection?

Sorry, it stands for Major Service Outage, and is when BT Wholesale notify us that there's a widespread problem in a particular area.
You can usually see them here.
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Anyone else lose broadband connection?

Thanks for the explanation.  IMHO you are the topsII
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Anyone else lose broadband connection?

No worries, my fault for not explaining it properly the first time. Smiley
mPH
Grafter
Posts: 33
Registered: ‎03-12-2009

Re: Anyone else lose broadband connection?

Yes i lost mine, round about midnight last night for about half an hour.