cancel
Showing results for 
Search instead for 
Did you mean: 

Anyone else having problems viewing YouTube?

Azagoth
Grafter
Posts: 618
Thanks: 3
Registered: 01-08-2007

Anyone else having problems viewing YouTube?

It says that on my package, Extra, the speed for viewing Youtube is supposed to be set at linespeed except between 18:00 - 22:00 where it's capped at 2.5Mb.  So why is it that it never actually is what Plusnet states?
For instance, trying to watch a very short 1:44 video tonight, about 15 mins back and it took 10mins just to get to under halfway loaded.  I'm not one to complain, as my internet is functioning perfectly fine, but when it takes 10 minutes to just get halfway on a sub 2 minute video I feel I must say something.
I mean, is 133kbps really acceptable?

Internet is fine.

3 REPLIES
Community Veteran
Posts: 1,850
Registered: 11-08-2007

Re: Anyone else having problems viewing YouTube?

is the link direct?  i've found that if i click a link on a forum, it may take ages to load, if it works at all, whereas, if i click the link, then copy the address and take it to a different browser, it plays fine.  case in point, journey's link to an hilarious beefeater on youtube.  clicking journey's link resulted in the video winding up for takeoff forever.  i collected up the address and posted it direct and it loaded and played immediately.
Azagoth
Grafter
Posts: 618
Thanks: 3
Registered: 01-08-2007

Re: Anyone else having problems viewing YouTube?

No, the link is straight from the YouTube search page, not one posted on another site.
Community Gaffer
Community Gaffer
Posts: 5,259
Thanks: 547
Fixes: 5
Registered: 04-04-2007

Re: Anyone else having problems viewing YouTube?

Hey,
Reckon you can get us a wireshark capture of when you have the problem?    That shouldn't be happening Sad
Kelly Dorset
Broadband Service Manager