Showing results for 
Search instead for 
Did you mean: 

Anyone else having a slowdown today?

Posts: 137
Registered: ‎17-03-2013

Anyone else having a slowdown today?

It seems all day, Youtube has been slow.
Quite often failing to load anything in 720/1080p and if it does load, I tend to need to leave it paused for a few minutes to be able to watch it through. coming back with anywhere between 1-3mbps down but 19mbps up. This is on ptw-ag01.
ptw-ag02 seems to be an improvement. still only showing around 50mbps rather than the usual 73.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Anyone else having a slowdown today?

We're having a few problems with PTW-AG01 at the moment as can be seen here: - if you disconnect and connect again, as you have done and land on a different gateway, you should see an improvement.
Our Networks Team are continuing to investigate the issue with the affected gateway at the moment.
Chris Pettitt
Cloud Environments Engineer