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Anyone Help!!!!
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Anyone Help!!!!
17-12-2009 10:48 AM
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Right got a new socket fitted by BT on monday as it was the old style one and my caller ID wasnt working, great my sync is now between 4704 and 5152 however my profile says 4000 but the speed is still stuck at the old speed of around 2500. Using speedtest from plusnet it says im getting around 2mb and bt says:
Download speedachieved during the test was - 2174 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4704 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
Clearly I think my profile is stuck, my router has been restarted and this hasnt helped
Please can someone take a look please????
Download speedachieved during the test was - 2174 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4704 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
Clearly I think my profile is stuck, my router has been restarted and this hasnt helped
Please can someone take a look please????
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Re: Anyone Help!!!!
17-12-2009 11:01 AM
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Your profile on our side is set to 4000, so that matches the IP Profile.
Have you tried rebooting your modem/router to see if that improves the speed.
Have you tried rebooting your modem/router to see if that improves the speed.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Anyone Help!!!!
17-12-2009 12:20 PM
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yep rebooted this morning, made no difference
dick:quote
dick:quote
Message 3 of 3
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