Any help please?

[#1]

When I connect to the internet with PlusNet, I get this page on my Internet Explorer, with no way around it i was hoping someone here would have the answers, I'll paste what I get and any ideas would be appreciated. Thanks.
SERVICE INFORMATION
Close Window 
You have been connected to this page due to one of the following reasons. You must now shut down your browser and Internet applications before attempting to reconnect.
•The BTWholesale access circuit to your Service Provider is currently down.
Your service should be resumed soon.
Or
•You are testing your local connection to BT using
‘bt_test_user@startup_domain’
Or
•You are testing your connection to your Service Provider using ‘bt_test_user@domain’ where domain is your Service Provider domain name.
Or
•Your Service Provider is currently unable to accept your connection request please wait until service is restored or contact your Service Provider for further information.
Or
•You have attempted to access an invalid Service Provider domain.

[#2]

Turn your router off for a few minutes and then try again. It looks like it dodn't establish a proper connection with Plusnet.

[#3]

I've turned it off several times, aswel as restoring it & resetting the modem.
After going through the "Set Up" options again I always get the same outcome, which is that page.
Thanks for looking 

[#4]

Is this a Plusnet supplied router and has it ever connected to Plusnet

[#5]

Yes, it is supplied by PlusNet.
The first time it was plugged in was yesterday.

[#6]

It is quite likely that although you have received the router and it connects to the BT systems in the exchange either the configuration hasn't been completed or the automatic system hasn't informed Plusnet
You can either wait  (impatiently  ;D) for a rep to turn up tomorrow or call Plusnet and see if they can expedite it,

[#7]

I don't see what else I can do, I've been looking through guides trying to figure it out for atleast 3 hours.
Thanks for the help, hopefully get it sorted soon.

[#8]

You can't do anything else - it is now down to BT/Plusnet but you should leave the router connected and it should sort itself out via the automatic configuration system

[#9]

Any idea of how long that should take at all?

[#10]

I know it's a silly question but...Have you had the call from PN to say that your broadband is active?
I had my router for 2 weeks before the service was active - it was murder waiting.

[#11]

No, we haven't had a call, but the broadband connects & the light comes on so I assume it's all up & running?
Only issue I have is that BT page blocking sites.

[#12]

As I said earlier
Part of the job is done - this is why you see the broadband light but there is still a bit to do before you can to connect to Plusnet

[#13]

I got a reply from a worker of the site, saying my broadband has not yet been connected, just wondering if anyone could tell me when it should be up & running?
I recieved the modem through the post on Friday the 17th.

[#14]

Hi Danielle,
Your order has now completed and I have performed some maintenance on your account so that you should be able to connect.  You need to go into the router and make sure your log in details are correct. These will be:
Username= yourusername@plusdsl.net
Password= your account password (case sensitive)
Any problems then just give us a shout.
Jojo

[#15]

Thanks very much, I'll give that a shot now.
Any problems I'll reply to this shortly.