Any help appreciated Please
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Any help appreciated Please
06-10-2011 12:47 PM
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I have no ip address gateway ip address etc in the router status page though it does say modem status connected downstream 4032kbps,
An ideas how to get connected preferably wireless appreciated.
Re: Any help appreciated Please
06-10-2011 12:53 PM
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Have you tried disabling your firewall
Are all the lights on the router green
Re: Any help appreciated Please
06-10-2011 1:14 PM
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Re: Any help appreciated Please
06-10-2011 1:36 PM
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Re: Any help appreciated Please
06-10-2011 1:47 PM
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we disconnected unplugged router changed inline filters reset rebooted and finger crossed seems to be working hopefully as the router was new in June it was a filter problem as the internet light was on intermittently then red, Can a filter do that to my connection?
I'll see how it goes for now if you could let me know if my connection stays stable that would be great
Re: Any help appreciated Please
06-10-2011 1:50 PM
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Re: Any help appreciated Please
06-10-2011 2:26 PM
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Thanks
Re: Any help appreciated Please
06-10-2011 2:39 PM
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Re: Any help appreciated Please
06-10-2011 6:02 PM
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Re: Any help appreciated Please
07-10-2011 9:25 AM
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Re: Any help appreciated Please
07-10-2011 10:56 AM
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Re: Any help appreciated Please
07-10-2011 11:51 AM
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Basically you need it to do this again, as the initial speed at which it syncs is recorded by the exchange equipment.
Don't just power the router off or unplug it, as that will be seen as a forced disconnect (i.e. a fault) by the exchange. Log in to the router and use the disconnect option on the relevant page, then power it off for a few minutes (5 or so should be fine) and then back on. That will mean it has to resync which will lead to the exchange recording the new (hopefully improved) sync rate, which should push the profile up.
Re: Any help appreciated Please
07-10-2011 3:10 PM
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