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Any Rep's Around to give a ticket a nudge in the right direction?
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Any Rep's Around to give a ticket a nudge in the right direction?
09-11-2011 8:05 PM
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Ticket ref: 43451260
My parents have had their account on hold whilst waiting for their new home to be built. They're moving in at the end of the month and need to get everything sorted.
They updated the ticket on the weekend but haven't heard anything - any chance of making sure that it's headed the right way?
Thanks
My parents have had their account on hold whilst waiting for their new home to be built. They're moving in at the end of the month and need to get everything sorted.
They updated the ticket on the weekend but haven't heard anything - any chance of making sure that it's headed the right way?
Thanks
Message 1 of 6
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Re: Any Rep's Around to give a ticket a nudge in the right direction?
09-11-2011 8:25 PM
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The Digital Care Team normally hang around this forum during office hours.
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2 of 6
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Re: Any Rep's Around to give a ticket a nudge in the right direction?
10-11-2011 11:44 AM
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Hi there, I've just passed this on to one of our agents to take a look for you - there'll be an update on there shortly.
Message 3 of 6
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Re: Any Rep's Around to give a ticket a nudge in the right direction?
11-11-2011 2:46 PM
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Matt (or any other rep),
Any chance of giving them another nudge please - my parents still haven't heard anything (and my Mum is starting to panic a bit).
Any chance of giving them another nudge please - my parents still haven't heard anything (and my Mum is starting to panic a bit).
Message 4 of 6
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Re: Any Rep's Around to give a ticket a nudge in the right direction?
11-11-2011 4:39 PM
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Hi ciderboy,
I'll get that looked into now for you.
Jojo
I'll get that looked into now for you.
Jojo
Message 5 of 6
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Re: Any Rep's Around to give a ticket a nudge in the right direction?
11-11-2011 5:35 PM
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Jojo,
As always you're an absolute star
My Mum's on the phone to them now getting it all sorted.
As always you're an absolute star
My Mum's on the phone to them now getting it all sorted.
Message 6 of 6
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