Any Current Tech. Issues with broadband?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Any Current Tech. Issues with broadband?
Any Current Tech. Issues with broadband?
18-10-2012 10:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've been with PN for a few weeks now and had the best/most stable gaming experience I've ever had.
Are there any current issues that could cause this?
Ironically I got an email from PN yesterday confirming my line speed etc.
Thanks!
Re: Any Current Tech. Issues with broadband?
18-10-2012 10:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you do a traceroute to your WoW realm IP?
ALso, which gateway are you on? http://usertools.plus.net/@gateway/
Ex-Broadband Service Manager
Re: Any Current Tech. Issues with broadband?
18-10-2012 10:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You are currently connected to the gateway known as ptn-ag04.
This is located in Telehouse North.
I'm not great technically, but I'll be back on approx. 9PM tonight, I'll give it another go then.
Thanks
Re: Any Current Tech. Issues with broadband?
18-10-2012 10:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Any Current Tech. Issues with broadband?
18-10-2012 10:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It has been solid for the last 2 weeks, this is what it was like with my previous provider, causing me to change to PN, and as I stated in my previous post everything has been fine the last 2 weeks so I hope it doesn't carry on!
Re: Any Current Tech. Issues with broadband?
18-10-2012 10:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You're on Pro, so if it was our Traffic Management platform, it would be a much more serious problem causing this. I'm getting Dave to run a faults check on your line.
Ex-Broadband Service Manager
Re: Any Current Tech. Issues with broadband?
18-10-2012 10:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Open a cmd prompt, and do tracert <ip address> and paste the results to it
Then do a ping -t <ip address> and look at the time. Does it spike at all when you are seeing the latency?
Ex-Broadband Service Manager
Re: Any Current Tech. Issues with broadband?
18-10-2012 2:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Any news on the line check, or is it to soon?
Re: Any Current Tech. Issues with broadband?
18-10-2012 6:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can't immediately see any reason why you disconnected, possibly nothing to be concerned about. I'll ask Dave about the line check tomorrow, been in meetings all day so missed the results.
edit: typo
Ex-Broadband Service Manager
Re: Any Current Tech. Issues with broadband?
19-10-2012 10:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'll give this and WOW another go about 8PM this evening, everything still seems fine.
Re: Any Current Tech. Issues with broadband?
19-10-2012 10:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Any Current Tech. Issues with broadband?
19-10-2012 11:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Any Current Tech. Issues with broadband?
19-10-2012 11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Any Current Tech. Issues with broadband?
19-10-2012 1:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Any Current Tech. Issues with broadband?
22-10-2012 12:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Line faults that are affecting things like this usually display some other symptoms too, have you noticed any issues using your landline at all?
Adam
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Any Current Tech. Issues with broadband?