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Another speed problem !
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- Re: Another speed problem !
Another speed problem !
10-10-2012 8:04 PM
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I've been connecting for the last couple of years at over 6 meg' and like one of the other customers in another post my speed has dropped to less than 0.5 meg during the last couple of days making web pages very slow to load .
I'm connecting via ethernet cable. Nothing else is using the connection and it's becoming very frustrating.
I'm connecting via ethernet cable. Nothing else is using the connection and it's becoming very frustrating.
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Re: Another speed problem !
11-10-2012 9:04 AM
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It would help if you can provide the information requested here
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Re: Another speed problem !
11-10-2012 9:30 AM
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I've had a look over your account and can't see anything that would causes these problems. I'd suggest logging in to the router, disconnecting and then reconnecting and trying another speedtest (try a couple of different sites) and then running through https://faults.plus.net and report this through to our faults team if you're still having problems.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Another speed problem !
11-10-2012 7:32 PM
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Thanks for the replies, but it's back up to about 5.7 mb tonight. I've only experienced a big slow down like this once and it was only for an hour or two.
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