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Another speed drop topic...

jimbo99
Dabbler
Posts: 19
Registered: 29-08-2007

Another speed drop topic...

Down from 45mb to 2mb download speed, upload speed is fine.

You are currently connected to gateway pcl-ag04.
This is located in City Lifeline House.

Download Speed
6.7 Mbps

0 Mbps 46.62 Mbps
Max Achievable Speed

Upload Speed
6.86 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Seems a lot of people are saying the same. Iam hard wired, so why the MASSIVE speed drop, was ok this morning. Been with you for 5 years with a impeccable service. Hope this gets sorted soon.

2 REPLIES
jimbo99
Dabbler
Posts: 19
Registered: 29-08-2007

Re: Another speed drop topic...

Reset my router download speed back up  Cheesy

Bt test said a should be getting 20mb upload? Can you check to see if this can be increased please.
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: Another speed drop topic...

I'm afraid the BT speedtester is lying. Seriously it shows everyone's upstream profile as 20Mbps on FTTC.(for the 80/20 product).
The reason your download speed has improved is because you've hopped onto a gateway not currently displaying the network problems.
This is how you check Which Gateway you are on
For information about the Network problems see http://usertools.plus.net/status/archive/1362056380.htm & http://community.plus.net/forum/index.php/topic,111170.528.html