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Another great day for speed on PlusNet.

tachi
Newbie
Posts: 1
Registered: 19-10-2011

Another great day for speed on PlusNet.

Thanks as always Plusnet:

Think I'll write and send a letter than try and send an email on this speed.
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,661
Thanks: 654
Fixes: 162
Registered: 05-04-2007

Re: Another great day for speed on PlusNet.

You could give our faults team a call or raise a fault for us to investigate.
I've taken a quick look over your account and can't see anything obvious, everything appears as it should and you should be getting near 5Mb speeds. I see you've been connected for 7 days straight, can you try a single reboot of your router then perform another speedtest to see if it improves.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
G7DSU
Newbie
Posts: 1
Registered: 19-10-2011

Re: Another great day for speed on PlusNet.

I am only getting a download speed of 2336 and an upload speed of 349 Kbps. My neighbour who is with TalkTalk gets 3565 and 680.
We obviously live the same distance from the telephone exchange and our houses are fed from the same telegraph pole. Why the difference in speeds? Not happy!
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Another great day for speed on PlusNet.

welcome to the Forum
its because TT - that dreaded lot dont use the BT equipment in the exchange