Another Speed Related issue
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- Re: Another Speed Related issue
Another Speed Related issue
05-12-2007 9:52 PM
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I have noticed a large drop in my speeds this last week including off peak times (for peer-to-peer). This may be router related (i have a Belkin F5D7632-4) but i can never maintain open ports for my peer-to-peer software anymore. I used to get regular download speeds of around 200kBps, now i get around 15. My router gives me : Data Rate Down/Up 2272Kb/288Kb.
On another note, looking on connection settings on my plusnet account, I am limited to exactly 2000 Kbps. This may be too optimistic of me, but looking around i noticed that on this link
http://usertools.plus.net/exchanges/?exchange=Bridport&exact=1707&plugin=maxdsl
says a potential 8mbps? (ok, that's probably too optimistic!)
Thank you very much for your time and patience
-Kyle
Re: Another Speed Related issue
05-12-2007 10:19 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Another Speed Related issue
06-12-2007 9:49 AM
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Whilst I can't see a reason for why your speeds are running quite so low, I'd suggest trying to reboot your router and then rerunning the speedtest to see if you notice any improvement.
If you raise a ticket on your account, we can place an upgrade order to put you onto the upto 8Mbps service.
Re: Another Speed Related issue
06-12-2007 10:07 AM
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I have restarted my router several times to no avail. I will try another speed test and post the results on here when I get home from work this evening.
I have posted a ticket using the link Jelv kindly supplied (Thank you very much!)
We only have the one phone socket in the house, and the router is right next to it. Our phone line does have a bit of noise thou. Is there any additional information you would like me to give?
Re: Another Speed Related issue
06-12-2007 10:12 AM
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If you have tried replacing your microfilter and you are still suffering from noise on your line, then I would suggest raising a fault by phoning 150.
I'll place your upgrade order once you've sorted out the noise issue. The reason I'm holding back on this is because if there is an issue on your telephone line, the upto 8Mbps service would be more susceptible to interference than the current one.
Re: Another Speed Related issue
06-12-2007 11:31 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Another Speed Related issue
06-12-2007 5:55 PM
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Re: Another Speed Related issue
06-12-2007 5:56 PM
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Re: Another Speed Related issue
06-12-2007 6:02 PM
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Quote from: Kalvera I've tried the test socket as well, but no change.
By that I hope you don't mean that you did not see any improvements in the results of a speed test! You need to check the speed the modem sync's at as it takes BT up to 3 days to raise your IP Profile.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Another Speed Related issue
06-12-2007 6:04 PM
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It just seems strange that this has happened since we were given our new allowance for the month.
Quote from: jelv
Quote from: Kalvera I've tried the test socket as well, but no change.
By that I hope you don't mean that you did not see any improvements in the results of a speed test! You need to check the speed the modem sync's at as it takes BT up to 3 days to raise your IP Profile.
Could my profile drop that low?
Re: Another Speed Related issue
06-12-2007 7:17 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Another Speed Related issue
06-12-2007 7:25 PM
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114 kilo bits per second (Kbps)
Re: Another Speed Related issue
06-12-2007 7:29 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Another Speed Related issue
06-12-2007 7:34 PM
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Re: Another Speed Related issue
06-12-2007 7:36 PM
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Try disconnect totally and then reconnect - e.g. reboot the router will do it.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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