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Another Speed Problem

Champnet
Aspiring Hero
Posts: 2,601
Thanks: 983
Fixes: 12
Registered: ‎25-07-2007

Another Speed Problem

Syncspeed seems to be stuck at 2000k
Latest BT Spped test :
Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 2000 kbps
    DSL connection rate: 832 kbps(UP-STREAM)  2976 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1460 kbps
Download speed varies between 1900 & 3100 kbps
I've changed routers & Microfilters. I've plugged directly into master socket.
Everything is switched off every night, anything else i can try ?
Thanks - DM
8 REPLIES 8
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Another Speed Problem

Hi there,
You should see your profile rise to 2500Kbps in the next days or so.
To be realistic though, this will fluctuate.  It's the way that Max often behaves.  You will often see different sync/connection speeds when you reconnect to the internet, subsequently causing different profiled speds.
Link:SPeed
Champnet
Aspiring Hero
Posts: 2,601
Thanks: 983
Fixes: 12
Registered: ‎25-07-2007

Re: Another Speed Problem

Thanks for very speedy response.........
Champnet
Aspiring Hero
Posts: 2,601
Thanks: 983
Fixes: 12
Registered: ‎25-07-2007

Re: Another Speed Problem

I've given it a week and not seen much difference.
IP profile for your line is - 2000 kbps
  DSL connection rate: 832 kbps(UP-STREAM)  3424 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1820 kbps
Is there anything else that can be done ?
Thanks
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Another Speed Problem

Have a read of the broadband speed faults how to diagnose
link James gave for starters.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Champnet
Aspiring Hero
Posts: 2,601
Thanks: 983
Fixes: 12
Registered: ‎25-07-2007

Re: Another Speed Problem

Thanks, but i did that before posting original message.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Another Speed Problem

Hi there,
BT bumped up your profile at roughly 10am today.
If you reboot your router you should see the improved performance.
Champnet
Aspiring Hero
Posts: 2,601
Thanks: 983
Fixes: 12
Registered: ‎25-07-2007

Re: Another Speed Problem

Seems to be improving, many thanks.
Champnet
Aspiring Hero
Posts: 2,601
Thanks: 983
Fixes: 12
Registered: ‎25-07-2007

Re: Another Speed Problem

Big improvement.
    IP profile for your line is - 2500 kbps
    DSL connection rate: 832 kbps(UP-STREAM)  3072 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 2314 kbps
Many thanks
DM