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Am I "suffering" the missing 2.5 Mbps?

adagio
Grafter
Posts: 196
Registered: 03-04-2008

Am I "suffering" the missing 2.5 Mbps?

I confess that I am not hugely bothered as I scarcely miss it  Smiley BT profile 38.72 Mbps - Plusnet current line speed 37 Mbps. The latter was set by Plusnet shortly after I went live on FTTC in October last year.
Quote
Download speed achieved during the test was - 34 Mbps
For your connection, the acceptable range of speeds is 12 Mbps-38.72 Mbps .
Additional Information:
IP Profile for your line is - 38.72 Mbps

However, if easily fixed I should be gratefull
44 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Am I "suffering" the missing 2.5 Mbps?

Hi adagio,
I've put you on a profile we used for our trialists and see if that makes a difference. It can take about 15 minutes or so to take effect though. Let me know if you see any increase.
Jojo Smiley
chrisjbzero
Grafter
Posts: 27
Registered: 21-08-2007

Re: Am I "suffering" the missing 2.5 Mbps?

Hi Jojo,
Woulld there any merit in you doing the same for me as I think I am seeing the same issue as Adajio.  Also see http://community.plus.net/forum/index.php/topic,102285.msg871842.html#msg871842?
TIA.  Chris
adagio
Grafter
Posts: 196
Registered: 03-04-2008

Re: Am I "suffering" the missing 2.5 Mbps?

Quote from: Joanne

I've put you on a profile we used for our trialists and see if that makes a difference. It can take about 15 minutes or so to take effect though. Let me know if you see any increase.

Bingo - my missing 2.5 Mbps back  Smiley
Quote
Download speed achieved during the test was - 37 Mbps

Jojo you are truly a star  Kiss Thank you.
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Am I "suffering" the missing 2.5 Mbps?

Hi adagio,
Glad to know that works, it'll give us something to go on.
Hi chrisjbzero,
I've done that now, should take about 15 minutes.
Jojo Smiley
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Am I "suffering" the missing 2.5 Mbps?

Is it possible to do mine too please?
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Am I "suffering" the missing 2.5 Mbps?

Done Smiley
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Am I "suffering" the missing 2.5 Mbps?

Thank you so much Jo.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Am I "suffering" the missing 2.5 Mbps?

Don't forget, it' may take 15 minutes or so to take effect. Smiley
knowdice
Grafter
Posts: 328
Registered: 25-04-2008

Re: Am I "suffering" the missing 2.5 Mbps?

Is that the 20Mbs profile?
In which case can I go back to that too please... Cheesy
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Am I "suffering" the missing 2.5 Mbps?

Done Smiley
chrisjbzero
Grafter
Posts: 27
Registered: 21-08-2007

Re: Am I "suffering" the missing 2.5 Mbps?

@Jojo,  Many thanks indeed.  I am not sure how changing the IP Profile to 20M has fixed this but I am now getting my DL speed back to 37m+

Regards  Chris
Community Veteran
Posts: 1,411
Thanks: 4
Registered: 29-01-2009

Re: Am I "suffering" the missing 2.5 Mbps?

5ms ping? How did you do that?
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Moderator
Moderator
Posts: 25,991
Thanks: 1,239
Fixes: 50
Registered: 14-04-2007

Re: Am I "suffering" the missing 2.5 Mbps?

"Faster than 79% of the GB" Shocked meaning that 21% get <= 5ms Shocked

Customer and Forum Moderator.

fagin
Grafter
Posts: 60
Registered: 30-11-2009

Re: Am I "suffering" the missing 2.5 Mbps?

Although my speed fluctuates dependant on time of day, this kind of speed is not uncommon on my connection and my PN Profile is set at 37mb.