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Am I meant to be getting 20 meg download now?
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- Re: Am I meant to be getting 20 meg download now?
Am I meant to be getting 20 meg download now?
28-05-2012 10:08 PM
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Hi,
As per the title a couple of months ago I received an email saying my line was being upgraded and I would be capable of download speeds of up to 20 meg.
Ive not been online gaming much so havent bothered but I would say my computer runs as slow as ever so I decided to test it tonight and it just came back with a download speed of 6.74mbps, upload of 0.94mbps and ping of 73ms.
With the exception of the upload doubling I would say its just as before.
Would I benefit with BT infinity?
Thanks
Terry
As per the title a couple of months ago I received an email saying my line was being upgraded and I would be capable of download speeds of up to 20 meg.
Ive not been online gaming much so havent bothered but I would say my computer runs as slow as ever so I decided to test it tonight and it just came back with a download speed of 6.74mbps, upload of 0.94mbps and ping of 73ms.
With the exception of the upload doubling I would say its just as before.
Would I benefit with BT infinity?
Thanks
Terry
Message 1 of 8
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Re: Am I meant to be getting 20 meg download now?
29-05-2012 10:58 AM
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HI Terry,
There's definitely something amiss there. I'll have a dig and see what I can find.
Jojo
There's definitely something amiss there. I'll have a dig and see what I can find.
Jojo
Message 2 of 8
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Re: Am I meant to be getting 20 meg download now?
29-05-2012 12:18 PM
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Thanks,
My ping is also a little higher than normal, I never checked if I was interleaved again can you just make sure Im not if its reverted back with the lin upgrade
Terry
My ping is also a little higher than normal, I never checked if I was interleaved again can you just make sure Im not if its reverted back with the lin upgrade
Terry
Message 3 of 8
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Re: Am I meant to be getting 20 meg download now?
29-05-2012 1:41 PM
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Hi Terry,
Interleaving is definitely off. Have you seen a difference in your speed yet?
Jojo
Interleaving is definitely off. Have you seen a difference in your speed yet?
Jojo
Message 4 of 8
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Re: Am I meant to be getting 20 meg download now?
29-05-2012 2:52 PM
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Hi,
Im in work just now I will need to check when I get home.
Did you find any issues that would slow it?
Thanks
Terry
Im in work just now I will need to check when I get home.
Did you find any issues that would slow it?
Thanks
Terry
Message 5 of 8
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Re: Am I meant to be getting 20 meg download now?
29-05-2012 5:05 PM
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I reset our profile and ran diagnostics. I reckon it'll be fine now
Message 6 of 8
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Re: Am I meant to be getting 20 meg download now?
29-05-2012 7:10 PM
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I just ran another test and the download is now up to 17.16 meg, ping and upload pretty much the same so I guess its fixed now
Thanks
Terry
Thanks
Terry
Message 7 of 8
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Re: Am I meant to be getting 20 meg download now?
30-05-2012 10:55 AM
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Thanks TerryCTR, glad to hear it and thanks
Please let us know if there's anything else we can do for you.
Please let us know if there's anything else we can do for you.
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