Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Advice please about sync speed
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Advice please about sync speed
Advice please about sync speed
10-12-2011 3:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, I had interleaving switched off not so long ago and all has been well until we have had several power outages in the last few weeks, the cause was a pole across the road to us which eventually fell down. Its now been fixed but my speed has dropped, I've checked on the BT site and the results are as follows
FAQ
Results Image not loaded
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
5838 Kbps
0 Kbps 7150 Kbps
Max Achievable Speed
Download speed achieved during the test was - 5838 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
My router is syncing at 8128 but on the Plusnet my account area it states profile 6.5 mb which has dropped, do I need to raise a ticket or will it rectify itself ? my router readings are
Uptime: 0 days, 3:20:49
DSL Type: G.992.1 annex A
Channel mode: Fast
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,264 / 8,128
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 71.37
Output Power (Up/Down) [dBm]: 12.0 / 8.0
Line Attenuation (Up/Down) [dB]: 0.0 / 4.0
SN Margin (Up/Down) [dB]: 30.0 / 8.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 7
HEC Errors (Up/Down): 0 / 5
regards
jono
FAQ
Results Image not loaded
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
5838 Kbps
0 Kbps 7150 Kbps
Max Achievable Speed
Download speed achieved during the test was - 5838 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
My router is syncing at 8128 but on the Plusnet my account area it states profile 6.5 mb which has dropped, do I need to raise a ticket or will it rectify itself ? my router readings are
Uptime: 0 days, 3:20:49
DSL Type: G.992.1 annex A
Channel mode: Fast
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,264 / 8,128
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 71.37
Output Power (Up/Down) [dBm]: 12.0 / 8.0
Line Attenuation (Up/Down) [dB]: 0.0 / 4.0
SN Margin (Up/Down) [dB]: 30.0 / 8.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 7
HEC Errors (Up/Down): 0 / 5
regards
jono
Message 1 of 5
(880 Views)
4 REPLIES 4
Re: Advice please about sync speed
10-12-2011 4:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You will need to wait for the BT profile to pick up to 7150kbps - it could take 3 days
Message 2 of 5
(420 Views)
Re: Advice please about sync speed
10-12-2011 5:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Jim, Was not quite sure if I needed to raise a ticket, I have the router on constantly but with the electric keep going off it messed things up.
regards and thanks for the quick reply
Jono
regards and thanks for the quick reply
Jono
Message 3 of 5
(420 Views)
Re: Advice please about sync speed
12-12-2011 3:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Jono,
I've upped your profile on our side to 7150, hopefully it'll make a difference for you.
I've upped your profile on our side to 7150, hopefully it'll make a difference for you.
Message 4 of 5
(420 Views)
Re: Advice please about sync speed
12-12-2011 6:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Thanks Matt, Just received letter today and they are going to knock electricity off on Saturday for 6 hrs to do some work at the station down the road, Electricity off and on like a beacon. Thanks again.
regards
jono
regards
jono
Message 5 of 5
(420 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Advice please about sync speed