Activation

[#1]

I am due to go live today. The phone was working from 12.30 pm but its 7.34 pm and the broadband is still not working. Whats the hold up?

[#2]

I've just activated your account now so you should be able to get online.

[#3]

Its still not working. The router connects to my devices but when i try to surf i get the message "no internet" 😞

[#4]

are all the lights on on the router?
try connectibg with only one device  preferable by ethernet
adie:green removed excess spacing.

[#5]

Looks like you connected up shortly before 9pm last night. Let us know if you have any other issues.