Activation day passed but no update on internet
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- Activation day passed but no update on internet
16-10-2019 9:30 AM
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Hi,
My activation day supposed to be yesterday. I got notification about phone line being ready two days ago, however yesterday, on supposed activation day, I had no updates about the broadband. Would like to know what is the status and/or what steps I need to take to fix the issue.
Fixed! Go to the fix.
16-10-2019 4:16 PM
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Re: Activation day passed but no update on internet
20-10-2019 10:21 AM - edited 20-10-2019 10:22 AM
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Same thing happened to me in September, I got messages to say the phone line was active, but none about BBand. I called the service desk who told me the BBand had been activated but some 'backoffice' work hadn't been done so I didn't get a message. All was sorted there & then.
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