cancel
Showing results for 
Search instead for 
Did you mean: 

Activation date passed, got router, no connection

tristantan
Newbie
Posts: 1
Registered: 11-07-2014

Activation date passed, got router, no connection

I received a text saying my activation date was due on 9/7/14, and then router was sent. But still have not received confirmation that my broadband is ready.
Could you please check if my broadband has been activated or not? I checked the order tracker thing and it's still testing my phone line?
Please help, I'm desperate for internet!
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Activation date passed, got router, no connection

have you tried connecting the router
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Activation date passed, got router, no connection

You should be able to connect now.
Chris Pettitt
Cloud Environments Engineer