Acer Chromebook used to connect but now only for a few seconds
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Re: Acer Chromebook used to connect but now only for a few seconds
24-01-2020 1:08 PM
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Thanks for your post @Ridethesplit
Before I order a new router, have you tried a factory reset of the router by pushing a paperclip into the reset pin hole at the back for 20 seconds? Do you also have any other devices which work fine when using the router?
Re: Acer Chromebook used to connect but now only for a few seconds
25-01-2020 9:34 AM
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Got a reponse from customer services. New router sorted.
Thanks.
Re: Acer Chromebook used to connect but now only for a few seconds
25-01-2020 8:38 PM
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Re: Acer Chromebook used to connect but now only for a few seconds
05-03-2020 3:21 PM
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Hi, I'm having the same issue with my son's Chromebook. It works everywhere else on other people's WIFI, but not at home on Plusnet.
All other devices at home are fine.
Do you think I need a new router?
Re: Acer Chromebook used to connect but now only for a few seconds
10-03-2020 7:24 PM
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Hey @LizG,
Sorry to hear you're having trouble with your son's Chromebook and I apologise for the frustration caused. Did the Chromebook used to connect and now doesn't? Do you notice any flashing lights on the router at the time of connecting? What error messages are you seeing on the Chromebook when it tries to connect?
Thanks.
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- Acer Chromebook used to connect but now only for a...