cancel
Showing results for 
Search instead for 
Did you mean: 

Accidently Closed my ticket

StingA
Grafter
Posts: 162
Thanks: 6
Registered: 22-06-2009

Accidently Closed my ticket

Ticket was in Tony Thompson's ownership, had been open since around 14/11/2014. I was adding some more detail to it when my fat fingers tabbed to the close button.
Can anyone reinstate?
Plusnet chat doesn't show up on my help and support.
Dan
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Accidently Closed my ticket

I'll make him aware and we'll get a new one opened for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
StingA
Grafter
Posts: 162
Thanks: 6
Registered: 22-06-2009

Re: Accidently Closed my ticket

Thanks Matt
It was id=94317991 if it is easy to re-open.
Dan
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Accidently Closed my ticket

We can't reopen closed ones I'm afraid but Tony is aware and raising a new one for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team