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Access to Community and portal pages

Community Veteran
Posts: 1,699
Registered: 30-07-2007

Access to Community and portal pages

Am I the only one who couldn't get on here yesterday and most of today?  Or is that only paranoia!  I've been timing out on the community site until a couple of minutes ago (at exactly the same moment as I got through to CS).
Until then the portal main page came up and I could move around there (except for webmail)
Everything else was ok (I could download emails), but now I can get on here, but not the portal, and for a little while email was unavailable (but that seems ok now).
Just me?  Embarrassed
John
EDIT:  my hosted domain isn't available either www.chelmsfordsongsters.org.uk
4 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Access to Community and portal pages

All of those services are working fine for me. We're looking at some issues with access to the email service which you can see in this thread: http://community.plus.net/forum/index.php?topic=76254.msg611893;boardseen#new
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 19,099
Thanks: 434
Fixes: 21
Registered: 31-08-2007

Re: Access to Community and portal pages

Just got to chelmsfordsongesters ok.
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: 07-04-2007

Re: Access to Community and portal pages

Again it's hit and miss dependent on the IP returned from the DNS
Quote
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\>tracert www.chelmsfordsongsters.org.uk
Tracing route to homepages.free-online.net [212.159.9.92]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  registerlafonera.fon.com [192.168.10.1]
  2    3 ms    2 ms    1 ms  192.168.1.1
  3    3 ms    3 ms    2 ms  192.168.0.1
  4    31 ms    29 ms    30 ms  lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
  5    32 ms    39 ms    30 ms  vl604.thn-gw1.plus.net [84.92.4.169]
  6    32 ms    34 ms    29 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  7    32 ms    33 ms    30 ms  vl23.pte-gw2.plus.net [212.159.4.28]
  8    38 ms    39 ms    39 ms  92.core.plus.net [212.159.1.92]
  9    36 ms    39 ms    39 ms  fhw-lb04.plus.net [212.159.1.146]
10    39 ms    36 ms    39 ms  homepages.free-online.net [212.159.9.92]
Trace complete.
C:\>tracert www.chelmsfordsongsters.org.uk
Tracing route to homepages.free-online.net [212.159.8.92]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  registerlafonera.fon.com [192.168.10.1]
  2    2 ms    2 ms    2 ms  192.168.1.1
  3    3 ms    2 ms    2 ms  192.168.0.1
  4    30 ms    34 ms    30 ms  lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
  5    32 ms    28 ms    29 ms  vl604.thn-gw1.plus.net [84.92.4.169]
  6    30 ms    29 ms    30 ms  ae0-102.ptn-gw01.plus.net [212.159.1.53]
  7    *        *        *    Request timed out.
  8

paulgul
Rising Star
Posts: 605
Fixes: 1
Registered: 05-04-2007

Re: Access to Community and portal pages

I've also had problems accessing the portal and email at various times yesterday and today as I reported here
http://forums.thinkbroadband.com/plusnet/t/3630565-plusnet-site-down.html?view=collapsed
Paul