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Access to Community and portal pages
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Access to Community and portal pages
09-05-2009 4:00 PM
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Am I the only one who couldn't get on here yesterday and most of today? Or is that only paranoia! I've been timing out on the community site until a couple of minutes ago (at exactly the same moment as I got through to CS).
Until then the portal main page came up and I could move around there (except for webmail)
Everything else was ok (I could download emails), but now I can get on here, but not the portal, and for a little while email was unavailable (but that seems ok now).
Just me?
John
EDIT: my hosted domain isn't available either www.chelmsfordsongsters.org.uk
Until then the portal main page came up and I could move around there (except for webmail)
Everything else was ok (I could download emails), but now I can get on here, but not the portal, and for a little while email was unavailable (but that seems ok now).
Just me?
John
EDIT: my hosted domain isn't available either www.chelmsfordsongsters.org.uk
Message 1 of 5
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Re: Access to Community and portal pages
09-05-2009 4:32 PM
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All of those services are working fine for me. We're looking at some issues with access to the email service which you can see in this thread: http://community.plus.net/forum/index.php?topic=76254.msg611893;boardseen#new
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 5
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Re: Access to Community and portal pages
09-05-2009 4:54 PM
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Just got to chelmsfordsongesters ok.
Message 3 of 5
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Re: Access to Community and portal pages
09-05-2009 5:05 PM
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Again it's hit and miss dependent on the IP returned from the DNS
Quote Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\>tracert www.chelmsfordsongsters.org.uk
Tracing route to homepages.free-online.net [212.159.9.92]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms registerlafonera.fon.com [192.168.10.1]
2 3 ms 2 ms 1 ms 192.168.1.1
3 3 ms 3 ms 2 ms 192.168.0.1
4 31 ms 29 ms 30 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
5 32 ms 39 ms 30 ms vl604.thn-gw1.plus.net [84.92.4.169]
6 32 ms 34 ms 29 ms te2-3.thn-gw2.plus.net [212.159.1.58]
7 32 ms 33 ms 30 ms vl23.pte-gw2.plus.net [212.159.4.28]
8 38 ms 39 ms 39 ms 92.core.plus.net [212.159.1.92]
9 36 ms 39 ms 39 ms fhw-lb04.plus.net [212.159.1.146]
10 39 ms 36 ms 39 ms homepages.free-online.net [212.159.9.92]
Trace complete.
C:\>tracert www.chelmsfordsongsters.org.uk
Tracing route to homepages.free-online.net [212.159.8.92]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms registerlafonera.fon.com [192.168.10.1]
2 2 ms 2 ms 2 ms 192.168.1.1
3 3 ms 2 ms 2 ms 192.168.0.1
4 30 ms 34 ms 30 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
5 32 ms 28 ms 29 ms vl604.thn-gw1.plus.net [84.92.4.169]
6 30 ms 29 ms 30 ms ae0-102.ptn-gw01.plus.net [212.159.1.53]
7 * * * Request timed out.
8
Message 4 of 5
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Re: Access to Community and portal pages
09-05-2009 5:35 PM
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I've also had problems accessing the portal and email at various times yesterday and today as I reported here
http://forums.thinkbroadband.com/plusnet/t/3630565-plusnet-site-down.html?view=collapsed
Paul
http://forums.thinkbroadband.com/plusnet/t/3630565-plusnet-site-down.html?view=collapsed
Paul
Message 5 of 5
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