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Able to nslookup but no ping? Ideas?

Jsmpick
Newbie
Posts: 1
Registered: 02-06-2013

Able to nslookup but no ping? Ideas?

Hi all,
Just had our Plusnet new line installed- had a fault on the phone line, which is fixed- but am now having BB troubles.
But of a weird one- running a Linksys router + Win7 PC plugged in via Ethernet.
I am able to run a nslookup from the PC, which resolves the IP address- but I am unable to ping anything, including Googles DNS 8.8.8.8? Not seen anything like this before
I can however ping 8.8.8.8 from the router itself.
Router was and has always worked flawlessly with our old TalkTalk line.
Any ideas?
4 REPLIES
Community Veteran
Posts: 2,286
Thanks: 109
Fixes: 4
Registered: 18-02-2013

Re: Able to nslookup but no ping? Ideas?

What do you get if you do
CMD
Ipconfig /all
Plusnet Help Team
Plusnet Help Team
Posts: 13,487
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Able to nslookup but no ping? Ideas?

Quote
Any ideas?

Not explicitly but it's clearly a fault and can see we've got a ticket open to investigate that anyway.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Able to nslookup but no ping? Ideas?

You haven't got any DNS set on your computer network settings have you?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
bradw
Grafter
Posts: 105
Registered: 21-05-2013

Re: Able to nslookup but no ping? Ideas?

Incorrect gateway on your computer would cause these symptoms I believe - follow 30FTTC06's advice and paste here