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ATM VC Congested

fhstudios
Dabbler
Posts: 18
Registered: ‎19-12-2010

ATM VC Congested

Can someone have a look into this...
Thomson router number 2 (after apparent problems with first one) seemed to be playing up more than usual and dropping/resetting connection so swapped to another Netgear box I had. Logs now seem to show the real problem:
Sat Jan 03 07:03:02 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Sat Jan 03 06:52:28 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 05:56:33 1970 : STATUS ALARM : PPP Interface Up : Interface - ppp-0 
Fri Jan 02 05:56:33 1970 : STATUS ALARM: PPP Authorization Successful : Interface - ppp-0 
Fri Jan 02 05:56:29 1970 : MAJOR ALARM : Failed To Get IP Address : Interface - ppp-0 
Fri Jan 02 05:56:29 1970 : WARNING : PPP Interface Down : Interface - ppp-0 
Fri Jan 02 05:55:59 1970 : STATUS ALARM : ATM VC Up : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 05:55:59 1970 : STATUS ALARM : ATM Interface Up : Interface - atm-0 
Fri Jan 02 05:55:59 1970 : STATUS ALARM : DSL Interface Up 
Fri Jan 02 05:55:31 1970 : WARNING : ATM VC Down : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 05:55:31 1970 : WARNING : PPP Interface Down : Interface - ppp-0 
Fri Jan 02 05:55:31 1970 : MAJOR ALARM : ATM Interface Down : Interface - atm-0 
Fri Jan 02 05:55:31 1970 : MAJOR ALARM : DSL Interface Down 
Fri Jan 02 05:33:14 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 03:17:43 1970 : STATUS ALARM : PPP Interface Up : Interface - ppp-0 
Fri Jan 02 03:17:43 1970 : STATUS ALARM: PPP Authorization Successful : Interface - ppp-0 
Fri Jan 02 03:17:39 1970 : MAJOR ALARM : Failed To Get IP Address : Interface - ppp-0 
Fri Jan 02 03:17:39 1970 : WARNING : PPP Interface Down : Interface - ppp-0 
Fri Jan 02 03:17:09 1970 : STATUS ALARM : ATM VC Up : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 03:17:09 1970 : STATUS ALARM : ATM Interface Up : Interface - atm-0 
Fri Jan 02 03:17:09 1970 : STATUS ALARM : DSL Interface Up 
Fri Jan 02 03:16:49 1970 : WARNING : ATM VC Down : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 03:16:49 1970 : WARNING : PPP Interface Down : Interface - ppp-0 
Fri Jan 02 03:16:49 1970 : MAJOR ALARM : ATM Interface Down : Interface - atm-0 
Fri Jan 02 03:16:49 1970 : MAJOR ALARM : DSL Interface Down 
Fri Jan 02 02:09:57 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 02:08:39 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 02:07:37 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Fri Jan 02 02:06:15 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Thu Jan 01 21:21:52 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Thu Jan 01 20:52:49 1970 : WARNING : ATM VC Congested : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Thu Jan 01 19:21:56 1970 : STATUS ALARM : PPP Interface Up : Interface - ppp-0 
Thu Jan 01 19:21:56 1970 : STATUS ALARM: PPP Authorization Successful : Interface - ppp-0 
Thu Jan 01 19:21:52 1970 : MAJOR ALARM : Failed To Get IP Address : Interface - ppp-0 
Thu Jan 01 19:21:52 1970 : WARNING : PPP Interface Down : Interface - ppp-0 
Thu Jan 01 19:21:22 1970 : STATUS ALARM : ATM VC Up : Interface - aal5-0, PortId=7, Vpi=0, Vci=38 
Thu Jan 01 19:21:22 1970 : STATUS ALARM : ATM Interface Up : Interface - atm-0 
Thu Jan 01 19:21:22 1970 : STATUS ALARM : DSL Interface Up 
Thu Jan 01 19:21:02 1970 : STATUS ALARM : System Up 
Obviously the date is wrong(!) and I've not had time to try and telnet in and change it but this is the log from the last 24 hours+
Sync at 6496 Kb/s - I used to be able to get closer to 8meg.  SNR hovers around 6dB
Thanks (he says hopefully)
4 REPLIES
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: ATM VC Congested

What does http://usertools.plus.net/exchanges/ say for the VP capacity of your exchange?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: ATM VC Congested

Do you have another router?
If not, I'd try a reboot (disconnect via web interface if possible / applicable first), power it down for a few minutes and see if things improve, otherwise probably worth raising a fault.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
fhstudios
Dabbler
Posts: 18
Registered: ‎19-12-2010

Re: ATM VC Congested

Exchange capacity shows as green. I've moved from a dreaded Thomson router that I wasn't happy with as that kept dropping connection. It seems to have got worse over the last few weeks (or maybe I've noticed more). All internal wiring is very sound with good quality master socket with inbuilt filter etc. so I know there's nothing going wrong at this end (except perhaps 2 bad routers?)
Thanks
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: ATM VC Congested

Hmm, there were a few disconnections last weekend, but things seem to have settled down since then (either that or we're not seeing the drops because they're too quick):
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13524523014960.png" />
Probably worth running through the faults wizard at http://faults.plus.net and we'll get it sorted for you.