ASUS RT-AC66U setup and username issues
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ASUS RT-AC66U setup and username issues
24-09-2014 12:36 PM
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The help page states just to use "username@plusdsl.net" with no password however this is not working. I've tried to replace "username" with my actual username and also using my password alongside but these combinations to not seem to work. Am I being completely stupid here or is there something I am missing?
I'm very eager to get online! Thanks in advance for your help.
Re: ASUS RT-AC66U setup and username issues
24-09-2014 12:51 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: ASUS RT-AC66U setup and username issues
24-09-2014 12:59 PM
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Re: ASUS RT-AC66U setup and username issues
24-09-2014 1:04 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: ASUS RT-AC66U setup and username issues
24-09-2014 1:38 PM
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It could be 2 things.
1. Using the mobile router setup interface is borked and has some sort of reload loop, as when I put in what i think are the correct details, it goes back to saying select connection type (PPPoE etc)
2. The fibre hasn't been fully provisioned yet, as in they brought the engineer date forward, but not the switching on of the line.
Re: ASUS RT-AC66U setup and username issues
24-09-2014 3:26 PM
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"Your broadband service is nearly ready. A BT engineer will be visiting your home to install Plusnet Fibre today. Please don't set up your router until the engineer has visited as you won't be able to get online until then." In an email just now.
The BT engineer came yesterday morning. The original fibre provision date and engineer appointment was the 4th of October. Getting a tad confused now.
Re: ASUS RT-AC66U setup and username issues
24-09-2014 4:07 PM
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Re: ASUS RT-AC66U setup and username issues
24-09-2014 4:11 PM
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Re: ASUS RT-AC66U setup and username issues
24-09-2014 4:13 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: ASUS RT-AC66U setup and username issues
25-09-2014 12:44 PM
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