cancel
Showing results for 
Search instead for 
Did you mean: 

ADSL2+ upstream

defiant
Grafter
Posts: 92
Registered: ‎03-07-2009

ADSL2+ upstream

Hello, Who do  i ask to get the upstream cap  turned off ? im enjoying 21cn i find my pings are better. I just wish my profile would raise stuck down at 1250 just now.
thanks defiant
16 REPLIES
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: ADSL2+ upstream

https://portal.plus.net/wizard/index.html?help_action=tdl01 raise a ticket and request your adsl2+ upstream sync be uncapped.
maybe add abit on there that you understand it MAY cause downstream sync problems (this is why PN started placing all new orders on capped upstream) personally from the trail days i never saw it improve any ones downstream issues when they capped the upstream as away to see if it solved the downstream issue. so i have no idea where PN got the hard eveidnce from that it was a good idea on the sold product to do this
i would add this info just incase they reply asking you to acknowledge it may causes issue before they action it to BTw and so delaying your order
@PN i couldnt see anything about adsl2+ or upstream wise on the help assitant and so why ive posted a genral ticket pool link, maybe wise to added somthing about the capped upstream on the help assitant
max99
Grafter
Posts: 40
Registered: ‎18-11-2009

Re: ADSL2+ upstream

i called technical support asking to have the upstream cap removed and was told they are not allowing it 'yet'.  they said it would become available in the future once they'd sorted the high volume of errors it causes.
ramidoodle
Grafter
Posts: 265
Registered: ‎28-09-2008

Re: ADSL2+ upstream

just submitted an order for you to get the upstream uncapped, should complete on the1st of Dec Wink
max99
Grafter
Posts: 40
Registered: ‎18-11-2009

Re: ADSL2+ upstream

thanks man Smiley  do you think this will increase my upload?  on speedtest.net i currently seem to hit 0.36mbs max
adie:quote
ramidoodle
Grafter
Posts: 265
Registered: ‎28-09-2008

Re: ADSL2+ upstream

you're welcome Smiley
the upstream speed will be 0.6ish I'd say
defiant
Grafter
Posts: 92
Registered: ‎03-07-2009

Re: ADSL2+ upstream

Hi RamiDoodle have you uncapped my upload aswell
ramidoodle
Grafter
Posts: 265
Registered: ‎28-09-2008

Re: ADSL2+ upstream

Yup just done it, raised a ticket on your account with the details Wink
dick:quote
max99
Grafter
Posts: 40
Registered: ‎18-11-2009

Re: ADSL2+ upstream

thanks for the quick action...my upload has now increased to 0.7Mbs Smiley
one thing i've noticed now tho is my ping has increased by about 5ms.  whereas before i would get 37ms consistently to bbc.co.uk, i now get around 43ms:
PING bbc.co.uk (212.58.224.13Cool: 56 data bytes
64 bytes from 212.58.224.138: icmp_seq=1 ttl=121 time=42.274 ms
64 bytes from 212.58.224.138: icmp_seq=2 ttl=121 time=42.249 ms
64 bytes from 212.58.224.138: icmp_seq=3 ttl=121 time=43.518 ms
64 bytes from 212.58.224.138: icmp_seq=4 ttl=121 time=43.186 ms
64 bytes from 212.58.224.138: icmp_seq=5 ttl=121 time=42.760 ms
is a slightly increased ping an expected result of having the upload uncapped?
ramidoodle
Grafter
Posts: 265
Registered: ‎28-09-2008

Re: ADSL2+ upstream

My mistake Max99
I think I put interleaving on when I was uncapping the upstream. this is now being swtiched off. the upstream will remain uncapped and the interleaving will be switched back to what it was within the next 24 hours Smiley
max99
Grafter
Posts: 40
Registered: ‎18-11-2009

Re: ADSL2+ upstream

thanks man, i appreciate it Smiley
dick:quote
max99
Grafter
Posts: 40
Registered: ‎18-11-2009

Re: ADSL2+ upstream

hey man, just wondering if you managed to turn the interleaving off for me?  my pings to bbc.co.uk are still in the mid forties.
thanks
ramidoodle
Grafter
Posts: 265
Registered: ‎28-09-2008

Re: ADSL2+ upstream

This should have been done already, I've placed another order to switch it off. can you check it on your router please tomorrow?
The DLM is not showing the same info as the DSL status check Sad sorry but it might take another 24 hours.
max99
Grafter
Posts: 40
Registered: ‎18-11-2009

Re: ADSL2+ upstream

i would check if i knew how.  the router stats don't say and i even tried the telnet instructions but it said nothing about interleaving.
i have plusnet's own thomson router, if you know how i can check let me know mate.
as of right now my pings are still around 8ms higher than before when my upstream was capped.
thanks for your help so far Smiley
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: ADSL2+ upstream

when u run this telnet command what does the red stats say?
i think when i was on fastpath yestrday they said 0.25 ish now interleaving has bein switched on this morning i get 16
i use to get 16-18ms bbc.co.uk now am getting 33ms on interleaved,
am sure when i was showing people how to get the interleaving status out the thomson a few weeks ago it was clear as day with a channel stat. do these thomson's sneak a firmware update in the background or somthing because the stats the xdsl expand command give now are not what they looked like when i first played about with the 585v7
Quote
{Administrator}=>xdsl info expand=enabled
Physical Layer Statistics:
 Modem state:                                   up
 Up time (Days hh:mm:ss):                       0 days, 0:06:18
 xDSL Standard:                                 ITU-T G.992.3
 xDSL Annex:                                    Annex A
Bearers generic info                           DS             US
   Payload rate [kbps]:                         2976           811
   Attenuation [dB]:                            48.0           28.0
   Margins [dB]:                                9.0            6.5
   Output power [dBm]:                          0.0            12.5
   Number of bearers:                           1
   Bearer 0                                     DS             US
     INP [dmt symbols]:                         4.06           2.16
     Delay [ms]:                                8.00           7.96
     R:                                         16             16