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ADSL2+ upgrade times

Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

ADSL2+ upgrade times

Hi all
I "think" my exchnage has finally got the 21CN upgrade...Do I need to do anything for PlusNet to move up to the higher speed ? 
Of course if they can beat BT into sorting the FTTC then that would be even better but think I might just have to wait a little longer for that Sad
41 REPLIES
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: ADSL2+ upgrade times

Which exchange are you on?
If it's been a recent upgrade Plusnet usually spread the upgrades of their users over the following few weeks.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

Re: ADSL2+ upgrade times

Pevensey Marina - SDPVNSM
however BT wholesale are showing the upgrade has happened.
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: ADSL2+ upgrade times

If you check in your closed tickets there might be a copy of an email that normally gets sent to notify you that you are going to be upgraded. As the exchange upgrade was so recent (link) that might not have happened yet.
If you are lucky one of the PN bods that watch these forums might order you an early upgrade.
One thing that is puzzling me about your exchange is how it comes to be Market 2 when there appears to be no competition to BT!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

Re: ADSL2+ upgrade times

it is a new"ish" development and also feeds a commercial area, but why market 2 I dont know, not that I am complaining, but it does mean we seem to get everything way after everybody else, I would have thought such a small exchnage would be an easy tarket for FTTC or FTTP...maybe I am just dreaming.
And yes an PN bods who want to put my order in are more than welcome  Grin
RichardB
Pro
Posts: 419
Thanks: 131
Fixes: 5
Registered: ‎19-11-2008

Re: ADSL2+ upgrade times

Quote from: jelv

One thing that is puzzling me about your exchange is how it comes to be Market 2 when there appears to be no competition to BT!

Perhaps Orange had unbundled the exchange, at the last OFCOM review, before they subsequently abandoned their LLU efforts?
Richard
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: ADSL2+ upgrade times

Ah yes, that's a possibility.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

Re: ADSL2+ upgrade times

thanks for your advice Jelv...fingers crossed for some extra speed soon  Cheesy
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: ADSL2+ upgrade times

A little birdie told me you might hear something soon...
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: ADSL2+ upgrade times

Quote
And yes an PN bods who want to put my order in are more than welcome

Consider it done, I've just raised order 1-13936548366 which should complete tomorrow.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

Re: ADSL2+ upgrade times

Adam thank you Smiley your a star..... Cool Grin
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: ADSL2+ upgrade times

No worries Smiley
Just checked the order, it hasn't completed yet but it's still due to at some point today.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

Re: ADSL2+ upgrade times

Had a closed ticket this morning about 0945, tried reboot of router but still the same....hey ho pip and dandy, will simply try again tomorrow I know it is coming Smiley thanks once again Adam
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: ADSL2+ upgrade times

Quote from: Kungaloosh
....hey ho pip and dandy

Is this...a Red Dwarf quote?!  Wink
Chris Pettitt
Cloud Environments Engineer
Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

Re: ADSL2+ upgrade times

O yes....It has been a year of Red Dwarf, managed to get tickets to see 2 episodes being filmed at Shperton Studios and went to Leicster Square and saw the premiere Smiley