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ADSL2+ - can you please reset my SNR
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- Re: ADSL2+ - can you please reset my SNR
ADSL2+ - can you please reset my SNR
22-09-2015 12:23 AM
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Hi,
Recently had my exchange upgraded to ADSL2+ - currently my connection seems to be locked to around 12Mb/s (it was 7Mb/s last week). Could you please unlock my SNR so the line can resync to its best speed?
[Moderator's note by Dick (Strat) Address moved from public view to a private area accessible to staff.
Recently had my exchange upgraded to ADSL2+ - currently my connection seems to be locked to around 12Mb/s (it was 7Mb/s last week). Could you please unlock my SNR so the line can resync to its best speed?
[Moderator's note by Dick (Strat) Address moved from public view to a private area accessible to staff.
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Re: ADSL2+ - can you please reset my SNR
23-09-2015 12:38 AM
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Hi,
A warm welcome to the forums.
Can you please post your router stats and remove your username from the above post. PlusNet staff can find your account details from your forum ID.
A warm welcome to the forums.
Can you please post your router stats and remove your username from the above post. PlusNet staff can find your account details from your forum ID.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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Re: ADSL2+ - can you please reset my SNR
25-09-2015 1:02 PM
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Hi there,
Your target SNR is already at 3db, which is as low as it can be. Currently the SNR is at 2.8db.
Your target SNR is already at 3db, which is as low as it can be. Currently the SNR is at 2.8db.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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