Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
ADSL upgraded to Fibre today, very low down speed.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ADSL upgraded to Fibre today, very low down speed.
ADSL upgraded to Fibre today, very low down speed.
19-08-2014 7:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We've just had our fibre installed today. We were getting 4mb down and 1mb up on the ADSL. Our profile on the members support page says we should get around 76mb down and 20mb up. We're currently getting less than 3mb down and 18mb up. So happy with the up speed :_) Is it normal for it to be so low on the download side within the first 10 days? We're the first in our village to get Fibre...
Message 1 of 6
(809 Views)
5 REPLIES 5
Re: ADSL upgraded to Fibre today, very low down speed.
19-08-2014 7:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sounds like you're still on your ADSL profile, unfortunately it will need one of the Plusnet guys to pick this up and change it, or you can call them up and they should be able to do it there and then for you
Message 2 of 6
(555 Views)
Re: ADSL upgraded to Fibre today, very low down speed.
19-08-2014 8:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks, I'll give them a call :_)
Message 3 of 6
(555 Views)
Re: ADSL upgraded to Fibre today, very low down speed.
19-08-2014 8:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not a problem let us know how you get on!
Message 4 of 6
(555 Views)
Re: ADSL upgraded to Fibre today, very low down speed.
19-08-2014 9:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just off the phone to Support. Looks like our profile had been left at our ADSL settings like you suggested. So they've changed it to what it should be :_)
Message 5 of 6
(555 Views)
Re: ADSL upgraded to Fibre today, very low down speed.
19-08-2014 9:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Excellent, enjoy
Message 6 of 6
(555 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ADSL upgraded to Fibre today, very low down speed.