ADSL struggling with initial connection to YouTube and eBay (specifically)
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ADSL struggling with initial connection to YouTube and eBay (specifically)
17-11-2015 7:28 PM
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I realise there is a place for traffic shaping etc. but this is getting a bit silly. Is this something that can be solved, or is it a new feature of Plusnet's ADSL service?
Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
18-11-2015 9:48 AM
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I can't imagine why our network might cause problems specifically just with those sites.
Definitely do try other devices and browsers if you haven't already please and let us know the results of a trace route to the sites you've mentioned too please.
Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
18-11-2015 7:04 PM
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[tt]traceroute: Warning: my.ebay.co.uk has multiple addresses; using 66.211.185.106
traceroute to my-intl.g.ebay.com (66.211.185.106), 64 hops max, 52 byte packets
1 dsldevice (192.168.1.254) 4.376 ms 1.168 ms 1.009 ms
2 lo0-central10.ptn-ag03.plus.net (195.166.128.192) 20.037 ms 22.103 ms 25.359 ms
3 link-b-central10.ptn-gw02.plus.net (212.159.2.138) 20.248 ms 22.069 ms 20.773 ms
4 xe-5-3-0.ptw-cr02.plus.net (212.159.0.110) 20.976 ms 23.780 ms 22.664 ms
5 195.99.126.182 (195.99.126.182) 20.903 ms 25.552 ms 20.854 ms
6 166-49-211-240.eu.bt.net (166.49.211.240) 20.983 ms 23.898 ms
166-49-211-242.eu.bt.net (166.49.211.242) 24.448 ms
7 80.157.129.113 (80.157.129.113) 26.538 ms
193.159.165.81 (193.159.165.81) 23.224 ms 20.604 ms
8 was-sb1-i.was.us.net.dtag.de (62.154.5.138) 111.683 ms 111.752 ms 111.800 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 *^C[/tt]
I don't know much about these things, but after that the My eBay site works fine in my browser, but traceroute still does the above. Same story for YouTube.
Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
20-11-2015 9:20 AM
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Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
20-11-2015 12:10 PM
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Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
22-11-2015 6:30 PM
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I'll fire up my old desktop PC and check from there.
Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
23-11-2015 12:01 PM
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Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
29-11-2015 10:17 PM
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The only thing I've found that helps sometimes is if I search for the video, then click the link, it works and also 'kicks' any of the other YouTube tabs into loading. Almost like getting referred to YouTube from Google is OK, but going direct to YouTube isn't. Note that the www.youtube.com tab had already been open for about 30 secs when I started recording:
I know this situation sounds mental but it's now beginning to drive me up the wall.
I've seen the same issues now with YouTube, reddit, Google (but not Bing!), eBay, and Windows Update on my desktop PC. Meanwhile, I can download other stuff fine (e.g. GBs of data from Steam, or streaming HD video from Amazon).
Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
30-11-2015 10:45 AM
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Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
02-12-2015 7:03 PM
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I'm guessing I should try it for a while just using the Technicolor's WiFi and removing the TP Link thing to eliminate that as the culprit....
Re: ADSL struggling with initial connection to YouTube and eBay (specifically)
04-01-2016 5:31 PM
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