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ADSL speeds after upgrade to Fibre
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ADSL speeds after upgrade to Fibre
27-09-2014 10:39 AM
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Had fibre installed yesterday but I'm still getting ADSL speeds 2.3Mb/s down (the estimate was 38 Mb/s), but the upload has increased to 8-11 Mb/s
I've connected directly to the openreach modem via ethernet and its still the same
I
I've connected directly to the openreach modem via ethernet and its still the same
I
Message 1 of 6
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Re: ADSL speeds after upgrade to Fibre
27-09-2014 10:41 AM
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This won't have updated https://portal.plus.net/my.html?action=data_transfer_speed
Give them a call
Give them a call
Message 2 of 6
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Re: ADSL speeds after upgrade to Fibre
27-09-2014 10:41 AM
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Probably needs an update to your profile, what's your current line speed in the member centre?
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Message 3 of 6
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Re: ADSL speeds after upgrade to Fibre
27-09-2014 10:45 AM
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Estimated line speed:
38Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-09-26 04:50:03
Current line speed:
2.3 Mb
38Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-09-26 04:50:03
Current line speed:
2.3 Mb
Message 4 of 6
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Re: ADSL speeds after upgrade to Fibre
27-09-2014 10:49 AM
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As Jim says give them a call to get that updated
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Message 5 of 6
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Re: ADSL speeds after upgrade to Fibre
27-09-2014 10:52 AM
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Ok will do, thanks for the quick replies.
Message 6 of 6
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