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ADSL speed

FIXED
strider
Grafter
Posts: 55
Thanks: 2
Registered: ‎24-09-2010

ADSL speed

I had one of my bowts of issues with my broadband speed.  Checking the line with the house phone there was a lot of noise.

For once the instructions to remove all phones from the system cleared the problem.  Looks like I need  new phone.  Currently running with an old phone (not a wireless one).  Line now sounds fine without any noise.

My router stats are:

DSP Firmware Version A2pB025f.d22k
DMT Status No Defect
Operational Mode ADSL2+
Upstream 1055
Downstream 8466
SNR Margin(Upstream) 5.6
SNR Margin(Downstream) 5.8
Line Attenuation(Upstream) 23.3
Line Attenuation(Downstream) 41.0

 

But the BT Wholesale results are:

Download Speed: 0.87 Mbps

Upload Speed: 0.91 Mbps

Ping: 41.88 ms

I know in the past when I have reported a cleared problem someone has been able to encourage the sync speed to improve.  If that could hapen now I would be very grateful.  S

3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: ADSL speed

Fix

Have your speeds picked back up now?

 

I can see historically, your speed profile set on our side dropped, in line with the sync speeds you were seeing at the time of the problem - this has automatically updated, so you should now be getting your expected speeds.

 

If you're not, it's worth logging into your router and hitting 'Disconnect' and 'Connect' again.

Chris Pettitt
Cloud Environments Engineer
strider
Grafter
Posts: 55
Thanks: 2
Registered: ‎24-09-2010

Re: ADSL speed

Yes speed is up ^^

Download: 7.54 Mbps

Who cares about the rest.

Thanks  S

 

Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: ADSL speed

Awesome Smiley

Chris Pettitt
Cloud Environments Engineer