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ADSL problems re question #90453874

heathercottage
Newbie
Posts: 1
Registered: ‎01-10-2014

ADSL problems re question #90453874

Hi
We've had two BT engineer visits to look at the disconnections/slow speeds and we're still having problems with disconnections and 0.3 mbps speed on our ADSL line.
Work done: new router, new BT faceplate filter, wiring replaced from faceplate to outside box.
Can the ticket #90453874 be re-opened so I can book another engineer visit please?
Thanks
1 REPLY 1
Twills
Grafter
Posts: 46
Registered: ‎14-05-2014

Re: ADSL problems re question #90453874

Hi Heathercottage,
I'm sorry but the question is closed and cannot be reopened. If you open a new fault and refer to question # 90453874 in the notes we can pick it back up!
<a href="https://portal.plus.net/apps/kbdfaults"<u>Raise a fault here</u></a>
regards
Twills.