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ADSL problems re question #90453874
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ADSL problems re question #90453874
01-10-2014 10:42 AM
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Hi
We've had two BT engineer visits to look at the disconnections/slow speeds and we're still having problems with disconnections and 0.3 mbps speed on our ADSL line.
Work done: new router, new BT faceplate filter, wiring replaced from faceplate to outside box.
Can the ticket #90453874 be re-opened so I can book another engineer visit please?
Thanks
We've had two BT engineer visits to look at the disconnections/slow speeds and we're still having problems with disconnections and 0.3 mbps speed on our ADSL line.
Work done: new router, new BT faceplate filter, wiring replaced from faceplate to outside box.
Can the ticket #90453874 be re-opened so I can book another engineer visit please?
Thanks
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Re: ADSL problems re question #90453874
01-10-2014 12:15 PM
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Hi Heathercottage,
I'm sorry but the question is closed and cannot be reopened. If you open a new fault and refer to question # 90453874 in the notes we can pick it back up!
<a href="https://portal.plus.net/apps/kbdfaults"<u>Raise a fault here</u></a>
regards
Twills.
I'm sorry but the question is closed and cannot be reopened. If you open a new fault and refer to question # 90453874 in the notes we can pick it back up!
<a href="https://portal.plus.net/apps/kbdfaults"<u>Raise a fault here</u></a>
regards
Twills.
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