ADSL broadband
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- Re: ADSL broadband
10-04-2016 4:30 AM
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Re: ADSL broadband
10-04-2016 7:34 AM
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Interleaving provides a degree of error correction, but it also increases the ping (lag) time which can be a major nuisance for gamers.
What makes you ask, just learning or having a specific problem?
Re: ADSL broadband
10-04-2016 3:00 PM - edited 10-04-2016 3:02 PM
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was speaking to a bt openreach engineer working on the local street cabinet about the ping being very hight and Interleaving being turned on when using the plusnet router and he said if the speed and i dont have drop outs then ping should be lowered by fastpath setting and Interleaving turned off
but every time i contact plusnet live chat it becomes clear there not got a clue about fastpath
Internet Connection
Line Quality
Re: ADSL broadband
10-04-2016 3:26 PM
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You have no interleaving, both upstream and downstream have zero interleave depth so you are already on fastpath.
Re: ADSL broadband
10-04-2016 3:36 PM
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You are on Fastpath, but the ping result you've posted is attrocious, but ping results from speedtesters aren't always reliable. You could try pingtest.net if you want to use a tester, but again it depends on time of day. Does your particular modem/router show errors as well? If so, it should show zero FEC errors on Fastpath.
When running any test to check your connection capability, you must also make sure nothing else is using the connection apart from the test. One of the best tests for ping would be to open a command prompt window and run the command ping ntp.plus.net
Are you experiencing any problems with your usage of your connection? If so, does it happen at particular times of day?
Re: ADSL broadband
10-04-2016 4:08 PM
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tested with wired connection and wifi off
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\danie>ping ntp.plus.net
Pinging ntp.plus.net [212.159.13.50] with 32 bytes of data:
Reply from 212.159.13.50: bytes=32 time=1207ms TTL=58
Reply from 212.159.13.50: bytes=32 time=1200ms TTL=58
Reply from 212.159.13.50: bytes=32 time=1225ms TTL=58
Reply from 212.159.13.50: bytes=32 time=1265ms TTL=58
Ping statistics for 212.159.13.50:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1225ms, Maximum = 1265ms, Average = 1224ms
i don't think it shows errors
i have a problems steaming from bbc and youtube takes longer than should to start on every device tested
gaming on xbox one is nearly impossible and downloads fail sometimes fail to start
ping is always above 1000 during the day and sometimes drops during the night to 800
Re: ADSL broadband
10-04-2016 4:23 PM
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That is horrible. Do you have a spare modem/router at all? If not, might you be able to borrow one not locked to a provider? What is this one?
Tell us a bit about your installation. Do you have an NTE5a Master socket? Do you have any extension phone sockets - hard wired or plug in, and what is normally plugged in where? Do you use any extension leads between the phone socket and filter or filter and modem/router?
Do all your Microfilters look similar to this? Do you have a spare microfilter?
Re: ADSL broadband
10-04-2016 4:34 PM
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i am using talktalk HG635
i have always had it plugged in to the test socket on the NTE5a master socket no phone boxes or anthing else plugged in to the phone line yes i am using microfilters like the 1 shown and i have replaced it 3 days ago and no change to ping
plusnet are sending out there own branded router but used 1 before and it just made things refuse to steam and time out
Re: ADSL broadband
10-04-2016 4:53 PM
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Do you have/or can you borrow a corded phone that you could check to see if you can hear noise on the line, using 17070 option 2 if need be.
I'm also rather confused. I'm looking at a speedtest result you posted in December 30Mbps down and 12Mbps up. Either this was a dud result or could you be on Fibre?
Re: ADSL broadband
10-04-2016 5:05 PM
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no noise on the line
speedtest was bt whole sale test on adsl not fiber must of been a dud test
Re: ADSL broadband
10-04-2016 5:36 PM - edited 10-04-2016 5:36 PM
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What configuration settings have you got on the HG635? (I don't mean username/password)
Re: ADSL broadband
10-04-2016 7:49 PM
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configuration
Re: ADSL broadband
10-04-2016 8:15 PM
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I would wait until daylight hours as you are on a longish ADSL connection, but the only things I can see there that you could try changing, are change the MTU/MSS to 1500/1460 but definitely uncheck the 'Enable DSL SRA' as SRA is not used.
Re: ADSL broadband
11-04-2016 12:50 PM
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MTU 1492 / MSS 1452 is the highest it will accept
unticked sra
i have opened a fault ticket as well
Re: ADSL broadband
11-04-2016 12:53 PM
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Make sure your computer's MTU isn't higher than 1492.
Any improvement with the unticking of SRA? I'm not really expecting much, it was really a long shot.
Try the ping ntp.plus.net again.
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