ADSL Synch problems
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- Re: ADSL Synch problems
ADSL Synch problems
19-10-2007 3:27 PM
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We have tried Netgear, Belkin, D-Link, 3-Com and BT routers all brand new. None will synch with the ADSL line the led just keeps flashing.
We have had BT in twice they say there is some line noise but that it should work. Nothing changed in our setup to start the problem.
I have just tried a Draytek 2800 same result.
Any ideas?
Re: ADSL Synch problems
19-10-2007 3:31 PM
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As you have tried using different routers, I can only suggest to ensure that you are connecting via a microfilter to your BT master socket and to try changing the microfilters.
If that still brings no joy, I would recommend raising this as a fault to us via http://faults.plus.net
I see that you have already done this, but have subsequently closed the fault. Could you possibly reopen this and let us repursue the issue with BT for you?
Re: ADSL Synch problems
19-10-2007 7:02 PM
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The last comment from the plusnet support team was that they could raise this with BT as a (can't remember the terminology) long line fault?
This would apparently leave BT with replacing cables as the only option or to cease service. In other words to tell us it is not possible to have broadband at our location. About 3.5ks from exchange.
I was told that once BT made the decision it was final. Seemed a bit unfair to me but faced with loss of service or to carry on with a borrowed router there was no choice.
Hence I am now looking for help on this forum and looking for old routers on ebay.
Any ideas would be appreciated.
Patrick Davies
Re: ADSL Synch problems
20-10-2007 5:19 PM
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I have a friend who is a long way from the exchange ( 60db attenuation) and could never get his TalkTalk supplied router to sync , tried a 2700HGV and bingo he synchs at 2Mb. I have used one for the last few months and it synchs rock solid at 8Mb wheras my Belkin before synched at 6.5 ( on a good day ) with one or more disconnects every day. Have a look at these URLs for background info and have a general google for 2700HGV
http://www.the-scream.co.uk/forums/t22658.html
http://bt2700hgv.tripod.com/ir1002700HGV.htm
and have a look on ebay to see whats available
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: ADSL Synch problems
20-10-2007 5:43 PM
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I've put a reply on the fault ticket for you, hope this helps. Please return the ticket to us if not and we'll see what we can do.
Re: ADSL Synch problems
20-10-2007 9:11 PM
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How much noise?
Have you tried disconnecting all phones?
Have you tried with no filter at all on the adsl connection?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: ADSL Synch problems
21-10-2007 11:54 AM
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I struggled to get above 3.5 sync before but now when i changed to a little speedtouch 200 i get 5.5!
Re: ADSL Synch problems
21-10-2007 6:28 PM
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I will look for the 2700 or the 1800 though Matt from plusnet is going to send an 1800 I think so we will try this.
We have tried everything, the broadband engineer from BT attached the routers at the line point of entry to our building and couldn't get synch there.
Someone quoted synch figures of 3.5 and 5.5 is it possible to test what quality of connection you have?
Re: ADSL Synch problems
21-10-2007 7:35 PM
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You say yours is 62db, this is at the limit at which ADSL is likely to work. You are unlikely to get a connection of > 1Mb.
If Matt is sending a 1800HG then i'd wait and give that a go.
Good luck and let us know how it goes.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: ADSL Synch problems
25-10-2007 11:23 AM
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I recieved a Siemens 5830 that I got from ebay this morning, connected and synched with the line straight away. Unfortunately the LAN side of the router does not seem to work so not much good.
What is it about Siemens equipment do they use a particular chipset?
Will keep you informed
Re: ADSL Synch problems
25-10-2007 6:55 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: ADSL Synch problems
25-10-2007 7:21 PM
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Dialup!
Why is it that these always work no matter how long the cable is?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: ADSL Synch problems
25-10-2007 8:47 PM
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Re: ADSL Synch problems
26-10-2007 11:47 AM
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Re: ADSL Synch problems
30-10-2007 11:15 AM
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Anybody aware of a supply of Siemens 5830 routers.
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