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ADSL - No Internet - keeps dropping connection

Anonymous
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ADSL - No Internet - keeps dropping connection

Hi all - Internet keeps disconnecting and now has been off for 3 days.

Engineers been out multiple times and said it was a fault on the line and is resolved but it keeps happening.

My question is - could heavy rain and storm affect the broadband? Could heavy rain affect the line disconnectng on exchange?

 

I am on ADLS and router is 2704n.

 

Cheers..

 

 

5 REPLIES 5
jab1
Legend
Posts: 17,726
Thanks: 5,759
Fixes: 265
Registered: ‎24-02-2012

Re: ADSL - No Internet - keeps dropping connection

@Anonymous In answer to your question - yes, heavy rain and bad weather could affect your BB connection. Have you checked the phone line for noise - dial 17070 option 2 from a (preferably) corded phone. Is your cabling overhead or underground?

John
Anonymous
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Re: ADSL - No Internet - keeps dropping connection

Hi John,

 

Thanks for your reply. My cabling is overhead to a telegraph pole.

I live out in the sticks a bit but had no problems for years.

On a side note - These dishes have "appeared" recently on the telegraph pole (see attached). Any idea what these could be?

Thanks ,

 

Sq.

jab1
Legend
Posts: 17,726
Thanks: 5,759
Fixes: 265
Registered: ‎24-02-2012

Re: ADSL - No Internet - keeps dropping connection

Is it all overhead from the exchange? If so, high winds could have damaged it anywhere along its length.

Those 'dishes' could be in preparation for Fibre - but don't quote me, I'm not a telecoms expert.😁

John
Anonymous
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Re: ADSL - No Internet - keeps dropping connection

1.jpg2.jpg3.jpg

Anonymous
Not applicable

Re: ADSL - No Internet - keeps dropping connection

Sorry - couldn't figure out how to attach the above photos in myprevious message!

 

Anyone know what these are attached to the telegraph pole outside my house?

 

There are 4 little circular dishes - 2 directed upwards and 2 horizontal.

 

Looks like they are connected to the black box above with writing on. Not sure what the writing says. Could be TTCKV???

 

Any ideas?

 

Thanks.....