ADSL Max Premium only getting 700kbps
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: ADSL Max Premium only getting 700kbps
ADSL Max Premium only getting 700kbps
11-11-2015 10:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I took out the Max Premium addon recently and have been seeing increased upload speeds upto 700kbps. This is great and i much appreciate the increase from my previous 350kbps but i understand Max Premium can go up to 832kbps. Now i know i'm not going to get the full 832kbps but i'm not far from the exchange so i was expecting somewhat closer to that figure, maybe around 790kbps.
I just want to know is there any chance my upload is being limited or is this indeed the max upload speed achievable?
Re: ADSL Max Premium only getting 700kbps
11-11-2015 10:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: ADSL Max Premium only getting 700kbps
12-11-2015 2:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks
Quote Connection Status
Mode G.DMT
Traffic type ATM
DSL synchronization status Up
DSL up time 0
Channel type Fast
Line Status
Downstream Upstream
Attainable rate (kbit/s) 10960 1252
SNR margin (dB) 13.7 17
Line attenuation (dB) 28 16.5
Output power (dBmV) 19.8 12.5
Statistics
Path 0 Path 1
Downstream Upstream Downstream Upstream
Line rate (kbit/s) 8128 832 0 0
CRC errors 0 0 0 0
FEC errors 7 1 0 0
HEC errors 5 0 0 0
Re: ADSL Max Premium only getting 700kbps
12-11-2015 8:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Line rate (kbit/s) 8128 832 0 0
I realise now that your "upto 700kbps" was from the results of speed tests. That is about right for Max Premium.
I was on Max Premium before upgrading to FTTC (actually on three different exchanges and in all cases getting the full 8128/832 sync speed). I've attached a graph showing the upload results from last March as recorded by the SamKnows whitebox.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: ADSL Max Premium only getting 700kbps
12-11-2015 8:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: ADSL Max Premium only getting 700kbps
12-11-2015 8:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: ADSL Max Premium only getting 700kbps
12-11-2015 3:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Regarding interleaving i always had this off when i was with BT and just presumed it would carry over to Plusnet like that. How do i get interleaving turned off please?
Also, i dont know if it has any relevance but i just realised i had to reset my modem yesterday in order to get in so the stats were also reset. Here are some more recent stats (attached) with 15 hours up time. As you can see i have more FEC errors although i think this is still considered low, i dont think i've ever seen it go over 40 errors in 24 hours.
Re: ADSL Max Premium only getting 700kbps
12-11-2015 3:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
One thing you could check - do you get errors when the phone rings for an incoming phone call?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: ADSL Max Premium only getting 700kbps
12-11-2015 3:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What does this mean exactly, is this good or bad news ?
Thanks
Re: ADSL Max Premium only getting 700kbps
12-11-2015 3:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: ADSL Max Premium only getting 700kbps
12-11-2015 4:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The line seems fairly stable, i get the odd hiccup every couple of days around 11pm (peak) where its jittery but i assume thats just conjestion at the exchange.
Re: ADSL Max Premium only getting 700kbps
12-11-2015 4:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Ok so i just went on Live Chat to request interleaving to be turned off but apparently its already off,
That's because I've just placed the order to turn it off.
If I had a penny for every time I replied to a post and just as I did the OP called in. Not a criticism of course, just an observation
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: ADSL Max Premium only getting 700kbps