ADSL MAX and Metronet

[#1]

I am a metronet customer (PAYgo option 2) and am gettng a download speed averaging about 0.9Mbs. Have checked the ringwire and that is disconnected.
Am I on ADSL Max already?
If not, how can I upgrade to ADSL Max please?  My exchange is Millbrook Cornwall
Username geoffr433 if that helps.
Thanks
Geoff

[#2]

Hi there,
You're on a fixed 1000 product, so 0.9Mb is pretty good.
I can change you to Max if you like, it'll take about 24 hours.
I do need to tell you that if you have wiring issues or a long line you may get instability but the line check shows an estimated Max speed of 4Mb so I'd say it's worth a shot.
Gimme a nudge if you want me to place the order for you.

[#3]

Hi Mand
Thanks for the swift reply.
If the line becomes unstable can I go back?
Geoff

[#4]

Sure, that shouldn't be a problem.

[#5]

HI Matt,
OK - please place the order for ADSL MAX for me. Understand it will take about 24 hrs to process.
Cheers
Geoff

[#6]

Order placed and it is indeed due to complete tomorrow. Bear in mind the first 10 days may be a bit odd as the line settles in, if there's any problems following that period please let us know.