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ADSL 2+ upgrade and home move

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: ADSL 2+ upgrade and home move

@RyanGould,
I'd advise raising a fault: https://portal.plus.net/apps/kbdfaults
I suspect the faults troubleshooter may pick up on an issue with the line, failing that we can get this logged with BT Wholesale (as a broadband fault) and perhaps look at this as a potential interference based problem, which is one thing it sounds like it could be.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team